In a bid to improve access and save money, DLA, one of
the UK’s top law firms has changed its conferencing services
supplier.
With revenues of nearly a quarter of a billion pounds, DLA is
the ninth largest law firm in the UK, and has offices throughout
the UK, Europe and Asia. Conferencing is an essential tool for
DLA, helping the company link up its teams throughout the UK and
around the world, but also enables its lawyers to keep in regular
contact with clients.
DLA has now gone for audio and web-conferencing service provider
MeetingZone as its supplier. MeetingZone’s personalised
conferencing service gives DLA’s lawyers and support staff access
to a virtual conference room that meets the level of privacy and
security required in the legal environment.
Access is protected by pass codes allocated to each registered
user, and conference calls can be ‘locked’ once all authorised
participants are connected, to prevent intrusion. Users also have
access to a dedicated, secure area on a website where they can play
back conference recordings and manage their accounts.
Daniel Pollick, DLA IT director comments, “Having a secure
conference connection available any time really helps speed up
legal transactions: for instance, our corporate lawyers can now
have quick impromptu discussions on projects like mergers &
acquisitions with all parties involved and agree immediately how to
move on.”
Pollick estimates savings of several thousand pounds a month
when using MeetingZone. He says, “Thanks to detailed online
billing information – down to individual cost centres and
participants’ phone numbers – these savings can be passed directly
on to clients.
The invoices we received from our previous conference service
provider did not offer any level of detail – so we generally just
paid them on receipt. Now we can track exactly how much is being
spent, by whom and on which client, all with a few mouse
clicks.”
This article was part of Computer Weekly's managed services
business channel, sponsored by Computacenter.