Whitehall is overhauling the UK Online portal in an attempt
to boost the uptake of central government electronic
services.
The move follows an independent review of government communications
by Guardian Media Group chairman Bob Phillis, which said that UK
Online fell short of its aim of providing a single site for all
government services.
Patricia Hewitt, secretary of state for trade and industry, said
last week that the UKOnline site would be upgraded to help resolve
these problems.
"The first steps will be taken towards the end of February with an
enhanced version of UK Online," she said.
The UK Online citizens' portal which is a guide for users for more
than 1,000 government websites, went live in December 2000.
However, the government now has a fight on its hands to ensure that
the public uses the electronic services being rolled out across the
public sector.