MainControl adds touch of Magicto IT asset management
- Posted:
- 10:41 26 Mar 2002
- Topics:
- IT Management
The two-phase integration melds MainControl's MC/Empower asset management product with Magic's Enterprise Service Desk as an add-on feature to both products by this summer, said Hector Navarez, the vice-president of marketing of MainControl.
The integrated technology targets busy, cash-strapped helpdesks.
"Most service level agreements are tied to payment dollars," said Navarez. "That's a hard dollar amount associated with missing SLAs."
Analysts believe the combined offering - which will compete with market leader Peregrine Systems - should be enough to give customers an alternative option for their IT asset management needs.
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The company is a division of Network Associates.
