IT supplier relationship management
IT suppliers are taking greater responsibility for the delivery and implementation of IT, and increasingly IT supplier relationship management is a vital skill for IT managers to possess. Procurement and purchasing, sourcing, contract law and negotiation skills are required, as is understanding of key frameworks such as ITIL. We examine the best practice in effective IT supplier relationship management.
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News
29 Oct 2024
AI core to Nordic net-zero economy
Artificial intelligence will be core to attempts by Nordic countries to become net-zero economies Continue Reading
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News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
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News
07 Aug 2018
Arista settles patent dispute with Cisco
Cisco gets $400m from rival, but experts say it still has some way to go to build a cloud networking strategy as complete as Arista’s Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Aug 2018
The rise of humanoid robotics in the Middle East
Middle East CIOs are planning to roll out intelligent automation technologies such as artificial intelligence and humanoid robotics Continue Reading
By- Edward Banda
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News
03 Aug 2018
CIO interview: Alex von Schirmeister, CDTIO, RS Components
The electronics distributor’s chief digital, technology and innovation officer (CDTIO) on putting in place a new IT infrastructure, creating a digital business and accepting risk Continue Reading
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News
01 Aug 2018
Apple breaks Q3 records, while losing market share to Huawei
Apple has posted a record-breaking quarter, but its smartphones are not selling as fast. Huawei is now the second largest smartphone maker Continue Reading
By- Cliff Saran, Managing Editor
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News
31 Jul 2018
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
31 Jul 2018
Utilita Energy supplier uses cloud to rapidly scale IT service desk
Energy provider Utilita Energy puts its IT service management in the cloud to support its rapid growth Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
25 Jul 2018
Government outsourcing at a crossroads, says PAC report
The government needs to change the market that supplies it with services through better contracting practices if it is to achieve anything beyond lowest price, according to a PAC report Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Jul 2018
Atos acquires Syntel for £2.6bn
French IT services firm buys Syntel to expand in the US and bolster its offshore delivery Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Jul 2018
Nordnet drops AI assistant while SEB deepens collaboration
One Nordic bank decides to stop using cognitive agent Amelia to focus on other AI technologies, but another widens the use of the software Continue Reading
By- Gerard O'Dwyer
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News
23 Jul 2018
Government spend with SMEs down in 2016/17
Government figures show direct and indirect spend on small to medium-sized enterprises by government departments in the 2016/17 financial year have fallen Continue Reading
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News
19 Jul 2018
Heathrow flights grounded by IT failure
Aircraft unable to take off at airport following failure of an IT system at one of BA's suppliers, that even led to the temporary closure of the control tower Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Jul 2018
UKFast creates subsidiary to support AWS and Azure
Hosting company UKFast offers its own private and public cloud services alongside Amazon Web Services and Microsoft Azure support Continue Reading
By- Cliff Saran, Managing Editor
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News
13 Jul 2018
Windows 7 migration powers PC uptick
PC sales in the enterprise have increased as businesses roll out Windows 10 before Microsoft ends support for Windows 7 Continue Reading
By- Cliff Saran, Managing Editor
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News
12 Jul 2018
Broadcom acquires enterprise business with CA Technologies deal
Broadcom buys into the enterprise software infrastructure arena, announcing $19bn acquisition of CA Technologies Continue Reading
By- Cliff Saran, Managing Editor
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News
10 Jul 2018
Analysts question Australia government’s IBM deal
Industry analysts and experts have called the wisdom of the A$1bn IBM IT deal into question, with one claiming that the federal government should have used a range of suppliers instead Continue Reading
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News
09 Jul 2018
Dutch government IT projects run €1bn over budget
Dutch government IT projects are costing much more money and taking far longer than expected Continue Reading
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News
05 Jul 2018
UK labour market could be harmed by private sector roll-out of IR35 reforms, consultancy warns
As the government continues to consult on extending the IR35 reforms to the private sector, research suggests contractors will not take kindly to the move Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
03 Jul 2018
UK financial services firms up tech investments to fuel new services
Driven by the need to offer new services, as well as meet industry regulations, UK financial services firms are increasing spending on IT Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Jul 2018
Case study: Logistics firm GWC moves from paper to digital HR in three months
Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software Continue Reading
By- Bill Goodwin, Computer Weekly
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News
25 Jun 2018
Nordic and Baltic states agree on joint approach to AI
The governments of the Nordic and Baltic region want to work closer together to further increase the status of artificial intelligence in business and society Continue Reading
By- Gerard O'Dwyer
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News
20 Jun 2018
CIO interview: Mike Young, Centrica
We speak to the CIO whose CEO recently met with the head of Microsoft to talk about strategy Continue Reading
By- Cliff Saran, Managing Editor
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News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
20 Jun 2018
Why software giants are failing
Oracle’s latest financial results illustrate that the core businesses of many of the software behemoths of the past are under strain Continue Reading
By- Robin Fry
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News
13 Jun 2018
Tips on reducing IT expenditure
There is constant pressure for IT to reduce cost and do more with less. Computer Weekly explores how this is being achieved in practice Continue Reading
By- Cliff Saran, Managing Editor
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News
12 Jun 2018
IT teams should rework supplier contracts to free up budgets
There is no money for IT to help the business to innovate digitally, so CIOs should look at how their IT teams can maximise value from existing contracts, survey shows Continue Reading
By- Cliff Saran, Managing Editor
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News
12 Jun 2018
Dutch region Zeeland to get datacentre without diesel backup
One of the world’s most sustainable datacentres is to be built in the southwest region of the Netherlands, and is said to be the first datacentre to use battery backup rather than a diesel generator Continue Reading
By- Kim Loohuis
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News
06 Jun 2018
After GitHub acquisition, Microsoft will need to up its game in the enterprise
Microsoft’s $7.6bn acquisition of GitHub propels the company that is loved and hated for Windows to the very heart of open source. Can it be trusted? Continue Reading
By- Cliff Saran, Managing Editor
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Feature
06 Jun 2018
Canada’s tech sector is targeting Europe – does it have what it takes to compete?
Following its free-trade agreement with the EU – and the contrast with its noisy neighbour – Canada is promoting its tech sector to European IT buyers. We take a look at what CIOs can expect Continue Reading
By- Bryan Glick, Editor in chief
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News
04 Jun 2018
Microsoft takes over GitHub as it expands its open source plan
Microsoft is a major contributor to open source. It has now acquired the largest open source repository Continue Reading
By- Cliff Saran, Managing Editor
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News
23 May 2018
Compliance in the cloud: Avoiding the cloud compliance trap
When you hand over data to a cloud provider, you don’t hand over responsibility for legal and regulatory compliance. Beware of falling into a cloud compliance trap Continue Reading
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News
22 May 2018
IT professionals distrust their main suppliers, survey shows
IT providers are restricting the ability of businesses to innovate, with many IT pros feeling that suppliers deliver poor value, especially on upgrades, a Cogeco Peer 1 survey reveals Continue Reading
By- Cliff Saran, Managing Editor
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Opinion
18 May 2018
Beware of the digital bandwagon
The rush to become ‘digital by default’ could drive costs up and have a damaging effect on understanding customer demand, writes John Seddon Continue Reading
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News
17 May 2018
GlaxoSmithKline R&D creates data platform using Hadoop for the internal sharing of scientific data
GlaxoSmithKline is making better use of the data it has about the development and trials of medicines through a Hadoop-based platform Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 May 2018
UK tech sector growing 2.6 times faster than overall economy
The latest Tech Nation report on the UK’s IT sector reveals strong growth and positivity, but fears around Brexit in London’s tech engine Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 May 2018
TSB refused help from Lloyds as IT meltdown began
TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
14 May 2018
HSBC blockchain trial proves trade finance utility model
HSBC and ING used blockchain to successfully complete a real-world trade financing transaction as part of a pilot Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
11 May 2018
Building a tech future between the UK and India
A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock Continue Reading
By- Matt Hancock, HM Government
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News
10 May 2018
Government must support SMEs, says Oliver Dowden
The minister for implementation, Oliver Dowden, provides further details on the GovTech competition and talks about GDS’s role as an “innovation incubator”, losing data policy to DCMS and the importance of SMEs Continue Reading
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News
10 May 2018
Barclays to set up biggest office outside UK in India
Bank is expanding its presence in India with plans for an office for 8,000 staff in Pune Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 May 2018
Nordic CIO interview: Helena Skarle, Handicare
Swedish CIO believes more women might get the top IT jobs if organisations look beyond IT skills Continue Reading
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News
08 May 2018
Nadella opens Build 2018 with cross-platform push
Microsoft’s developer conference has kicked off with a renewed focus on making Microsoft products and services work well with other offerings Continue Reading
By- Cliff Saran, Managing Editor
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News
02 May 2018
Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
By- Bill Goodwin, Computer Weekly
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News
30 Apr 2018
TSB IT disaster moves into a second week
TSB's IT problems have moved into a second week, as the bank fights to get its services and reputation back on track Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Apr 2018
British banks target Israeli security technology
British banks are turning to Israel’s high-tech sector to protect against cyber attacks Continue Reading
By- Bill Goodwin, Computer Weekly
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News
23 Apr 2018
Executive interview: Werner Knoblich, Red Hat
Red Hat is 25 years old. We speak to its European chief about how open source, containers and hybrid cloud computing represent the foundation for IT Continue Reading
By- Cliff Saran, Managing Editor
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Feature
20 Apr 2018
How SAP’s digital access licence influences your ERP strategy
Following the high-profile legal cases against brewers Diageo and Anheuser-Busch InBev, SAP has brought some clarity over indirect access to its core ERP system Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Apr 2018
UK and Indian governments agree tech partnership
Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Apr 2018
European IT services spending down as businesses focus on GDPR compliance
European organisations are reducing their spending on IT services and are redirecting resources towards becoming compliant with the EU General Data Protection Regulation Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
17 Apr 2018
Moving away from analogue health in a digital world
Healthcare records still rely on faxes, email, mail and paper, but the innovative use of technology will lead to major improvements in medical care Continue Reading
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News
17 Apr 2018
Norway’s tax administration combats economic crime through IT
Authority has updated its IT system to step up the fight against tax evasion Continue Reading
By- Gerard O'Dwyer
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News
11 Apr 2018
Policy yet to catch up with innovation in digital health sector, says report
Barriers such as poor procurement practices and lack of consensus about “what good looks like” can hinder NHS innovation, but there are still opportunities for digital health startups Continue Reading
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News
10 Apr 2018
European CIOs have budget balancing act ahead of them
There is some consensus among European CIOs on budget rises across the continent, but less so on what to invest in Continue Reading
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News
09 Apr 2018
HSBC adopts fintech to fight money laundering
HSBC is using technology from a fintech startup to help it monitor transactions for potential money laundering Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
09 Apr 2018
US tax cuts and dollar’s decline propel datacentre spending
Gartner’s latest spending forecast shows the strongest growth in IT spending, which it expects to total $3.7tn in 2018, up 6.2% from 2017 Continue Reading
By- Cliff Saran, Managing Editor
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News
06 Apr 2018
Why Lufthansa went back to the drawing board with its HR IT project
Aviation group says it is confident of landing a company-wide IT project following a sometimes turbulent journey Continue Reading
By- Bill Goodwin, Computer Weekly
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News
05 Apr 2018
Deutsche Bank system replacement already paying back
Deutsche bank is replacing a complex IT infrastructure that helps its traders operate and automates regulatory compliance processes Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
26 Mar 2018
SAP licensing – reassuringly expensive?
SAP’s recent settlement with AB InBev has again put audits and licensing under the spotlight. We look at how to get the best value and avoid fines Continue Reading
By- Martin Thompson, ITAM Review
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News
23 Mar 2018
Telefonica cuts HR running costs by 40% as it replaces hundreds of ageing IT systems
Multinational telecoms group Telefonica is on the verge of completing a project to replace 175 incompatible HR IT systems with a cloud service covering more than 40 countries Continue Reading
By- Bill Goodwin, Computer Weekly
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News
22 Mar 2018
Fintechs weigh up their partnership options
Fintechs need to consider what type of companies they should work with to make the most of open banking regulations Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Mar 2018
AB InBev settles out of court in $600m SAP licensing dispute
SEC filing reveals that brewer Anheuser-Busch InBev has come to an agreement with SAP over the ERP provider's under-licensing claim Continue Reading
By- Cliff Saran, Managing Editor
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News
16 Mar 2018
IT contractors not a risk despite Snowden leaks, GCHQ tells court
The government argues in the Investigatory Powers Tribunal that contractors with systems administration rights to computers holding GCHQ’s most sensitive intelligence pose no more of a security risk than the agency’s employees Continue Reading
By- Bill Goodwin, Computer Weekly
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Opinion
14 Mar 2018
How to make the most of your SAP licences
There is no point in paying for something you never use – or worse, using the wrong licence. Doing the bare minimum for SAP licence management is not enough Continue Reading
By- Rory Canavan, SAM Charter
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News
13 Mar 2018
Government ‘unlawfully delegated’ bulk data powers to GCHQ, court hears
Privacy International urges Britain’s most secret court, the Investigatory Powers Tribunal, to rule that the government illegally collected surveillance data from internet and phone companies until at least September 2017 Continue Reading
By- Bill Goodwin, Computer Weekly
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News
13 Mar 2018
Finnish government backs tech-city development in Oulu
Finland's government wants the city of Oulu to become a world leading destination for IT startups Continue Reading
By- Garard O'Dwyer
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News
07 Mar 2018
Banks more confident than other sectors in face of digital disruption
Banks have accepted the changes brought about by digital disruption and are confident that new technologies will be core to their business success, according to a survey by Fujitsu Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Mar 2018
How to improve SAP ROI with smart licensing
A recent study suggested most SAP projects have a 50% chance of failure. The risk of having incorrect SAP licensing could be far higher Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Mar 2018
Hershey’s outsources SAP roll-out to Accenture
US chocolate maker has signed up Accenture to support its SAP Hana S/4 implementation Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Mar 2018
New privacy fears as IT challenges delay surveillance oversight body by a year
IT challenges have delayed government plans for an independent body to authorise requests to access the public’s internet and phone records by nearly a year, raising new legal and privacy concerns Continue Reading
By- Bill Goodwin, Computer Weekly
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News
28 Feb 2018
Chances of success with SAP are only 50-50
Companies can spend millions, but half of SAP projects fail because there is no connection between the implementation and the original business case Continue Reading
By- Cliff Saran, Managing Editor
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News
27 Feb 2018
Sweden’s Systembolaget picks Evry for cloud transformation
Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading
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News
26 Feb 2018
Surveillance watchdog investigates security risks of GCHQ IT contractors
The investigatory powers commissioner is reviewing the security arrangements for IT contractors that have access to live computer systems at GCHQ holding highly sensitive records on the UK population Continue Reading
By- Bill Goodwin, Computer Weekly
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News
26 Feb 2018
NHS Digital and TechUK set out collaboration priorities for 2018
Partnership will focus on areas such as interoperability, innovative technology, working with SMEs, cyber security and a strategic review of NHS Digital’s digital transformation programme Continue Reading
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Opinion
26 Feb 2018
A smarter state can only be built on smarter procurement
Digital government has improved, but progress needs to be made when it comes to public sector procurement Continue Reading
By- Rob Driver, TechUK
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News
23 Feb 2018
IT services giants face stiff challenge from niche players in IoT market
Traditional broad and large IT services firms are facing competition from niche industry-focused companies in the IoT services market Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
23 Feb 2018
HP Inc chief argues the case to upgrade from older, uglier PCs
Average selling price is going up due to component price hike, but businesses and consumers must be given a reason to dump their old and ugly PCs Continue Reading
By- Cliff Saran, Managing Editor
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News
23 Feb 2018
HPE’s new CEO presents strong first quarter for hybrid IT
Just days into his hew role, Antonio Neri presented HPE’s Q1 2018 results. The figures look good, but the company is rebounding from a rough 2017 Continue Reading
By- Cliff Saran, Managing Editor
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News
20 Feb 2018
CIO interview: Matthew Wallbridge, head of ICT, Croydon Council
Croydon’s ICT boss talks about why being “good” isn’t good enough and building a new ICT delivery model Continue Reading
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News
15 Feb 2018
Atos investigates breach linked to Winter Olympics cyber attack
IT services firm Atos is investigating a potential security breach in response to reports that employee credentials were found in malware used to target the Winter Olympics Continue Reading
By- Warwick Ashford, Senior analyst
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News
12 Feb 2018
French technology startups are forging ahead – but how?
France has sprung to the forefront of the international tech startup scene. How has this happened, and what's next for French tech firms? Continue Reading
By- Alex Cruickshank
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Opinion
02 Feb 2018
How to achieve a healthy, balanced relationship with your ERP provider
Observing the enterprise software market today is like observing a major relationship crisis where one side is failing to listen to the other Continue Reading
By- Sebastian Grady, Rimini Street
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News
02 Feb 2018
Faster data is a safer bet for risk exposure
Betting platform service supplier FSB Technology (UK) has used GridGain’s in-memory database to support its existing PostgreSQL transactional system Continue Reading
By- Cliff Saran, Managing Editor
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News
01 Feb 2018
NAO delivers damning report on delayed and costly DBS transformation project
The Disclosure and Barring Service modernisation programme runs three-and-a-half years behind schedule, suffers from low uptake and increased costs, says NAO report Continue Reading
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News
01 Feb 2018
Microsoft results show a distributed computing future
While it has paid a massive US tax bill, the company's results show Microsoft is making progress on its intelligent cloud hybrid strategy Continue Reading
By- Cliff Saran, Managing Editor
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News
31 Jan 2018
Capita to offload non-core business units
Capita reveals it might sell some of its non-core business units after issuing a profit warning, which the CEO partly blames on its business being too broad and complex Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Jan 2018
Superfast broadband available to 95% of country
The UK government has announced it has reached its target for making superfast broadband available Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
25 Jan 2018
Robots are needed to manage the automation robots
The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
23 Jan 2018
Intel recalls botched Spectre fix
The inventor of Linux, Linus Torvalds, vents his frustration and suggests Intel has no plans to fix Spectre flaw Continue Reading
By- Cliff Saran, Managing Editor
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News
23 Jan 2018
Modern methodology gives Sweden’s 100-year-old SKF a digital push
Long-established engineering company takes a leaf out of the startup guide to software development Continue Reading
By- Jane Hamrin
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News
23 Jan 2018
New controversies as Trump passes US Foreign Intelligence Surveillance Act
The amended Foreign Intelligence Surveillance Act, which seeks to legitimise US surveillance on foreigners, has been signed off by president Trump Continue Reading
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News
22 Jan 2018
IT of world’s banks is moving on from crippling regulation
Banks need to invest more in fintech and IT skills as they emerge from years of stagnation Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
22 Jan 2018
European Parliament votes to restrict exports of surveillance equipment
European Parliament votes to tighten export controls to restrict supply of surveillance and encryption technology to states with poor human rights records amid fears British companies may not have to comply after Brexit Continue Reading
By- Bill Goodwin, Computer Weekly
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News
18 Jan 2018
451 Research shines light on how enterprise attitudes to digital transformation are evolving
Enterprises are capitalising on their infrastructure upgrades and are increasing their use of cloud to take advantage of emerging technologies and accelerate business change, says 451 Research Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
18 Jan 2018
Demand for cloud services drives increase in IT outsourcing
Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017 Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Jan 2018
Enterprise software spending set to grow thanks to AI and digital boost
Gartner forecasts businesses will buy more software, with spending shifting to AI and digital initiatives Continue Reading
By- Cliff Saran, Managing Editor
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News
11 Jan 2018
Retail banking regulations hit UK with the potential of a ‘Big Bang’ moment
The UK retail banking sector is at the beginning of a journey towards to a more competitive future as new regulation hits them Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 Jan 2018
UAE tech growth prompts firms to review internal IT security
As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading
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News
09 Jan 2018
Cyber attacks in 2017 drive Nordic security efforts
The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region Continue Reading
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News
08 Jan 2018
Telco outsources digital transformation to Infosys
Belgium's biggest telco will cut legacy systems as part of a digital transformation project Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Jan 2018
IT departments have no idea how much they spend on AWS and Azure
The complexity of procuring public cloud services means IaaS users often lack a sense of how much their cloud workloads actually cost Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Jan 2018
London attracted record tech investment in 2017
London-based tech firms received record levels of venture capital funding last year Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA