IT supplier relationship management
IT suppliers are taking greater responsibility for the delivery and implementation of IT, and increasingly IT supplier relationship management is a vital skill for IT managers to possess. Procurement and purchasing, sourcing, contract law and negotiation skills are required, as is understanding of key frameworks such as ITIL. We examine the best practice in effective IT supplier relationship management.
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News
15 Jan 2026
Cyber body ISC2 signs on as UK software security ambassador
Professional cyber association ISC2 pledges support to UK government’s Software Security Ambassador scheme, part of the recently unveiled Cyber Action Plan Continue Reading
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News
13 Jan 2026
Post Office scandal’s oldest victim calls for total ban on Fujitsu
Betty Brown wants the IT supplier at the centre of the Post Office scandal banned from all government contracts Continue Reading
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News
12 Jul 2010
NHS National Programme for IT set for major changes
The controversial £12bn NHS IT project looks set for an overhaul as a result of a major reorganisation of the health service Continue Reading
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Photo Story
15 Jun 2010
WWF-UK cuts IT costs and reduces carbon footprint
The recession has put pressure on charities to cut their overheads. As a result, not-for-profit environmental group WWF-UK had to cut its costs. Continue Reading
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News
08 Jun 2010
BSkyB and HP/EDS settle on £318m in damages
HP has agreed to pay BSkyB £318m in damages six months after a UK court ruled that HP-owned EDS had misrepresented its capabilities in delivering a CRM system. Continue Reading
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News
08 Sep 2009
EDS v Sky: the most significant judgement in an IT case ever?
It is now about a year since the trial in the dispute between BSkyB and EDS drew to a close. At the time, judgment was expected within a couple of months. The absence of a judgment becomes more conspicuous by the day. We can surely expect a verdict this side of Christmas. Can't we? Continue Reading
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News
15 Jun 2009
Final cockpit moments with blocked pitot sensors
Two fatal crashes of passenger aircraft show that it is dangerous for pilots to have conflicting information and warnings in the cockpit.
The recovered...
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News
10 Feb 2003
UK firms are offered help to migrate to open source
Companies are being given help to migrate to free-license software by a joint initiative from OpenForum Europe and the National... Continue Reading
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News
24 Sep 2001
Semiconductor equipment orders down 75%
US semiconductor equipment manufacturers posted $742 (£507m) in orders booked in August, down 75% from a year earlier, according... Continue Reading