News

Software-as-a-Service (SaaS)

• November 14, 2024 14 Nov'24

  Apple hit by Which? with £3bn legal claim that iCloud service charges are ‘anti-competitive’

  UK consumer rights advocate Which? has appointed legal representation, as it sets about challenging Apple on anti-competitive grounds over its treatment of UK iCloud users

• November 07, 2024 07 Nov'24

  Google Cloud MFA enforcement meets with approval

  Latest Google Cloud policy to enforce multifactor authentication across its user base is welcomed by security professionals

• November 07, 2024 07 Nov'24

  Research: UK residents demonstrate ‘low-level’ understanding of what datacentres do

  Research commissioned by colocation giant CyrusOne reveals there is work to be done by operators when it comes to educating UK residents on the benefits that datacentres being built in their local communities can bring

• November 04, 2024 04 Nov'24

  TechUK calls for government support to help UK datacentre market reach growth potential

  UK tech trade body TechUK claims the UK’s datacentre sector could become one of the country’s fastest-growing sectors with more government support

• November 04, 2024 04 Nov'24

  Microsoft trials building ‘wooden’ datacentres in pursuit of 2030 carbon-negative goal

  Microsoft has gone public with its plans to build two datacentres in Northern Virginia made partly from wood, in the interests of cutting the amount of carbon generated by its server farm builds

• November 01, 2024 01 Nov'24

  Enterprise demand for GenAI fuels profit and revenue growth at AWS

  AWS claims demand for its GenAI offerings is supporting a ‘significant re-acceleration’ of its revenue and profit growth, following the publication of its third-quarter results

• October 30, 2024 30 Oct'24

  Microsoft and Google in war of words following launch of anti-competitive cloud coalition

  Microsoft's claims that the newly formed Open Cloud Coalition is not all it seems, and merely a front for Google Cloud to ‘mislead’ competition authorities over the state of the public cloud market, are being challenged

• October 28, 2024 28 Oct'24

  The Open Cloud Coalition makes debut to bolster competition in public cloud

  A new coalition has formed, focused on making the public cloud a more transparent and equitable place for enterprise IT buyers

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 23, 2024 23 Oct'24

  Oracle and IBM clinch 10-year cross-departmental cloud deal with UK government

  Several weeks after it emerged that Oracle and IBM had secured a decade-long cloud deal with the UK government, further details about what the contract covers have materialised

• October 18, 2024 18 Oct'24

  How Philippine Airlines is transforming customer experience

  The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes

• October 15, 2024 15 Oct'24

  Google launches Parallelstore file storage at cloud AI training

  Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud

• October 08, 2024 08 Oct'24

  UK’s cyber incident reporting law to move forward in 2025

  The UK government says that enforced cyber incident and ransomware reporting for critical sectors of the economy will help to build a better picture of the threat landscape and enable more proactive and preventative responses

• October 02, 2024 02 Oct'24

  AWS and Microsoft warn CMA that curbing cloud discounts harms UK customers and investment

  AWS and Microsoft are under fire for veiled threats in their submissions to the CMA's UK cloud market anti-trust probe, hinting that curbing the ability to offer committed spend discounts could hinder investment

• October 01, 2024 01 Oct'24

  Wellcome Sanger Institute revamps genome sequencing datacentre to cut energy usage

  The home to one of Europe’s largest genomic research datacentres claims to have cut the energy consumption of its server farm by a third by revamping its power setup

• September 27, 2024 27 Sep'24

  AWS accused of overstating competitive threat posed by cloud repatriation

  Amazon Web Services criticises regulator for failing to take into account competitive threat posed by enterprises moving workloads back on-premise - but critics say AWS is exaggerating the issue

• September 27, 2024 27 Sep'24

  How UEM Sunrise is driving transformation with Salesforce and AI

  Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy

• September 26, 2024 26 Sep'24

  UK government secures £10bn AI datacentre investment from US firm

  The prime minister has announced that £10bn in overseas investment has been secured to fund the construction of a hyperscale, AI datacentre in Northumberland

• September 25, 2024 25 Sep'24

  Google Cloud files complaint with European Commission over Microsoft’s cloud licensing practices

  Google Cloud has filed a complaint with the European Commission against Microsoft and its policy of charging customers more for running software they already own in its competitors’ clouds

• September 22, 2024 22 Sep'24

  Zendesk debuts outcome-based pricing for AI agents

  Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods

• September 19, 2024 19 Sep'24

  CMA: AWS and Google slam Microsoft for claiming its cloud licensing tactics are not harming them

  The CMA published the summary hearings from Microsoft, AWS and Google this week, which revealed all three had quite a lot to say on the Redmond software giant’s cloud licensing practices

• September 19, 2024 19 Sep'24

  CMA extends investigation into anti-competitive behaviour in UK cloud market by four months

  The UK competition watchdog has secured a four-month deadline extension for its investigation into the cloud infrastructure services market, citing the need to probe Microsoft’s licensing practices as a causal factor in the decision

• September 19, 2024 19 Sep'24

  UK government adds datacentres to CNI regime: Why did it take so long?

  After years of lobbying, the UK government has agreed to classify datacentres as critical national infrastructure, with the tech industry claiming the move is long overdue, but also recognition of the importance of server farms to the economy

• September 18, 2024 18 Sep'24

  Dreamforce 24: Salesforce taps Nvidia to power Agentforce

  At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service

• September 17, 2024 17 Sep'24

  Salesforce’s agentic AI platform to transform business automation

  CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration

• September 16, 2024 16 Sep'24

  Olam Agri to deploy S/4Hana on AWS

  Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks

• September 11, 2024 11 Sep'24

  How Sonar is elevating code quality in the age of AI

  Sonar’s code quality platform helps developers maintain secure, high-quality code amid the rise of artificial intelligence-based coding assistants, now expanding into the Asian market

• September 10, 2024 10 Sep'24

  Oracle lauds customers and cloud collaboration at CloudWorld ’24

  Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda

• September 09, 2024 09 Sep'24

  At CloudWorld, Oracle completes hyperscaler trifecta with AWS

  Oracle opens up its annual CloudWorld event with a plethora of announcements, launching a partnership with cloud giant AWS and expanding previously announced tie-ups with Google Cloud and Microsoft Azure

• September 09, 2024 09 Sep'24

  Interview: Jon Grainger, CTO, DWF

  The law firm’s IT leader discusses the transition to cloud and his strategy for digital transformation, as well as the opportunities and challenges of generative AI in the legal sector

• September 09, 2024 09 Sep'24

  How MongoDB is driving AI adoption in ASEAN

  MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption

• August 28, 2024 28 Aug'24

  Cambridge Enterprise saves big with Keepit SaaS backup

  University innovation body avoids hardware spend and saves management time as it switches from tape to cloud-to-cloud backup, instant recovery and decades-long retention from Keepit

• August 28, 2024 28 Aug'24

  Case study: Kingfisher Group takes DIY approach to AI roll-out across e-commerce sites

  International home improvement retailer Kingfisher Group opens up about the evolution of its AI strategy, and the rewards it is reaping

• August 16, 2024 16 Aug'24

  Thousands of NetSuite customers accidentally exposing their data

  Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say

• August 16, 2024 16 Aug'24

  Vacancy rates in major European datacentre hubs hit all-time low, CBRE data finds

  CBRE’s latest quarterly market figures suggest the major European datacentre hubs could be reaching a crisis point, as demand for new capacity outstrips supply

• August 15, 2024 15 Aug'24

  Dublin confirmed as world’s third-largest hyperscale datacentre hub

  Data from Synergy Research Group confirms the majority of the world’s 20 biggest hyperscale datacentre hubs are in the US, but Europe is holding its own with Dublin

• August 07, 2024 07 Aug'24

  Microsoft and CrowdStrike hit back at Delta’s legal threats

  Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...

• August 06, 2024 06 Aug'24

  Advanced faces fine over LockBit attack that crippled NHS 111

  Advanced Software faces a multimillion pound fine for a series of failings which directly led to a 2022 LockBit ransomware attack that disrupted NHS and social care services across the UK

• August 06, 2024 06 Aug'24

  How Darussalam Assets is tapping AI in HR operations

  Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes

• August 05, 2024 05 Aug'24

  ServiceNow expands footprint in APAC, doubles down on AI

  ServiceNow has been building local teams, targeting customers in regulated industries and doubling down on AI to expand its presence in the fast-growing Asia-Pacific region

• August 02, 2024 02 Aug'24

  AWS profits and revenue rise as public cloud giant plots AI infrastructure investments

  Amazon’s public cloud arm reports its second-quarter results, and states that the second half of this year will see an uptick in infrastructure investments to support the growing demand for AI

• August 01, 2024 01 Aug'24

  CrowdStrike shareholders sue, alleging false security claims

  A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage

• August 01, 2024 01 Aug'24

  Natural History Museum partners with AWS to restore and protect urban nature

  The Natural History Museum said it expects to collect and analyse 20 terabytes of species data in year one with help from AWS

• July 31, 2024 31 Jul'24

  Norway’s datacentre builders focus on energy efficiency

  Datacentre developers in Norway are shifting their focus to energy efficiency, with expected increases in taxation for those who fall short

• July 29, 2024 29 Jul'24

  CrowdStrike says most Falcon sensors now up and running

  The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week

• July 28, 2024 28 Jul'24

  Nearly a third of GenAI projects to be dropped after PoC

  At least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner

• July 26, 2024 26 Jul'24

  CMA cloud licensing: Microsoft accuses Google and AWS of ‘muddying’ anti-trust debate

  Microsoft's response to the Competition and Markets Authority’s investigation into its cloud licensing practices sees it hit out at cloud rivals for claiming its tactics are anti-competitive

• July 24, 2024 24 Jul'24

  CrowdStrike blames outage on content configuration update

  CrowdStrike publishes the preliminary findings of what will be a lengthy investigation into the root causes of the failed 19 July update that caused Windows computers to crash all over the world

• July 24, 2024 24 Jul'24

  Qualtrics CEO: AI can make businesses more human

  Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees

• July 23, 2024 23 Jul'24

  Digital Catapult confirms participants for AI-focused startup accelerator for the creative industry

  Digital Catapult is offering each participant in its latest accelerator programme access to £50,000 in funding so they can use their AI prowess to revamp how the creative industry and economy works