News
Software-as-a-Service (SaaS)
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November 01, 2024
01
Nov'24
Enterprise demand for GenAI fuels profit and revenue growth at AWS
AWS claims demand for its GenAI offerings is supporting a ‘significant re-acceleration’ of its revenue and profit growth, following the publication of its third-quarter results
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October 30, 2024
30
Oct'24
Microsoft and Google in war of words following launch of anti-competitive cloud coalition
Microsoft's claims that the newly formed Open Cloud Coalition is not all it seems, and merely a front for Google Cloud to ‘mislead’ competition authorities over the state of the public cloud market, are being challenged
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October 28, 2024
28
Oct'24
The Open Cloud Coalition makes debut to bolster competition in public cloud
A new coalition has formed, focused on making the public cloud a more transparent and equitable place for enterprise IT buyers
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October 23, 2024
23
Oct'24
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value
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October 23, 2024
23
Oct'24
Oracle and IBM clinch 10-year cross-departmental cloud deal with UK government
Several weeks after it emerged that Oracle and IBM had secured a decade-long cloud deal with the UK government, further details about what the contract covers have materialised
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October 18, 2024
18
Oct'24
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes
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October 15, 2024
15
Oct'24
Google launches Parallelstore file storage at cloud AI training
Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud
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October 08, 2024
08
Oct'24
UK’s cyber incident reporting law to move forward in 2025
The UK government says that enforced cyber incident and ransomware reporting for critical sectors of the economy will help to build a better picture of the threat landscape and enable more proactive and preventative responses
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October 02, 2024
02
Oct'24
AWS and Microsoft warn CMA that curbing cloud discounts harms UK customers and investment
AWS and Microsoft are under fire for veiled threats in their submissions to the CMA's UK cloud market anti-trust probe, hinting that curbing the ability to offer committed spend discounts could hinder investment
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October 01, 2024
01
Oct'24
Wellcome Sanger Institute revamps genome sequencing datacentre to cut energy usage
The home to one of Europe’s largest genomic research datacentres claims to have cut the energy consumption of its server farm by a third by revamping its power setup
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September 27, 2024
27
Sep'24
AWS accused of overstating competitive threat posed by cloud repatriation
Amazon Web Services criticises regulator for failing to take into account competitive threat posed by enterprises moving workloads back on-premise - but critics say AWS is exaggerating the issue
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September 27, 2024
27
Sep'24
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy
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September 26, 2024
26
Sep'24
UK government secures £10bn AI datacentre investment from US firm
The prime minister has announced that £10bn in overseas investment has been secured to fund the construction of a hyperscale, AI datacentre in Northumberland
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September 25, 2024
25
Sep'24
Google Cloud files complaint with European Commission over Microsoft’s cloud licensing practices
Google Cloud has filed a complaint with the European Commission against Microsoft and its policy of charging customers more for running software they already own in its competitors’ clouds
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September 22, 2024
22
Sep'24
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods
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September 19, 2024
19
Sep'24
CMA: AWS and Google slam Microsoft for claiming its cloud licensing tactics are not harming them
The CMA published the summary hearings from Microsoft, AWS and Google this week, which revealed all three had quite a lot to say on the Redmond software giant’s cloud licensing practices
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September 19, 2024
19
Sep'24
CMA extends investigation into anti-competitive behaviour in UK cloud market by four months
The UK competition watchdog has secured a four-month deadline extension for its investigation into the cloud infrastructure services market, citing the need to probe Microsoft’s licensing practices as a causal factor in the decision
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September 19, 2024
19
Sep'24
UK government adds datacentres to CNI regime: Why did it take so long?
After years of lobbying, the UK government has agreed to classify datacentres as critical national infrastructure, with the tech industry claiming the move is long overdue, but also recognition of the importance of server farms to the economy
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September 18, 2024
18
Sep'24
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service
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September 17, 2024
17
Sep'24
Salesforce’s agentic AI platform to transform business automation
CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration
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September 16, 2024
16
Sep'24
Olam Agri to deploy S/4Hana on AWS
Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks
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September 11, 2024
11
Sep'24
How Sonar is elevating code quality in the age of AI
Sonar’s code quality platform helps developers maintain secure, high-quality code amid the rise of artificial intelligence-based coding assistants, now expanding into the Asian market
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September 10, 2024
10
Sep'24
Oracle lauds customers and cloud collaboration at CloudWorld ’24
Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda
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September 09, 2024
09
Sep'24
At CloudWorld, Oracle completes hyperscaler trifecta with AWS
Oracle opens up its annual CloudWorld event with a plethora of announcements, launching a partnership with cloud giant AWS and expanding previously announced tie-ups with Google Cloud and Microsoft Azure
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September 09, 2024
09
Sep'24
Interview: Jon Grainger, CTO, DWF
The law firm’s IT leader discusses the transition to cloud and his strategy for digital transformation, as well as the opportunities and challenges of generative AI in the legal sector
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September 09, 2024
09
Sep'24
How MongoDB is driving AI adoption in ASEAN
MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption
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August 28, 2024
28
Aug'24
Cambridge Enterprise saves big with Keepit SaaS backup
University innovation body avoids hardware spend and saves management time as it switches from tape to cloud-to-cloud backup, instant recovery and decades-long retention from Keepit
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August 28, 2024
28
Aug'24
Case study: Kingfisher Group takes DIY approach to AI roll-out across e-commerce sites
International home improvement retailer Kingfisher Group opens up about the evolution of its AI strategy, and the rewards it is reaping
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August 16, 2024
16
Aug'24
Thousands of NetSuite customers accidentally exposing their data
Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say
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August 16, 2024
16
Aug'24
Vacancy rates in major European datacentre hubs hit all-time low, CBRE data finds
CBRE’s latest quarterly market figures suggest the major European datacentre hubs could be reaching a crisis point, as demand for new capacity outstrips supply
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August 15, 2024
15
Aug'24
Dublin confirmed as world’s third-largest hyperscale datacentre hub
Data from Synergy Research Group confirms the majority of the world’s 20 biggest hyperscale datacentre hubs are in the US, but Europe is holding its own with Dublin
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August 07, 2024
07
Aug'24
Microsoft and CrowdStrike hit back at Delta’s legal threats
Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...
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August 06, 2024
06
Aug'24
Advanced faces fine over LockBit attack that crippled NHS 111
Advanced Software faces a multimillion pound fine for a series of failings which directly led to a 2022 LockBit ransomware attack that disrupted NHS and social care services across the UK
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August 06, 2024
06
Aug'24
How Darussalam Assets is tapping AI in HR operations
Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes
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August 05, 2024
05
Aug'24
ServiceNow expands footprint in APAC, doubles down on AI
ServiceNow has been building local teams, targeting customers in regulated industries and doubling down on AI to expand its presence in the fast-growing Asia-Pacific region
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August 02, 2024
02
Aug'24
AWS profits and revenue rise as public cloud giant plots AI infrastructure investments
Amazon’s public cloud arm reports its second-quarter results, and states that the second half of this year will see an uptick in infrastructure investments to support the growing demand for AI
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August 01, 2024
01
Aug'24
CrowdStrike shareholders sue, alleging false security claims
A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage
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August 01, 2024
01
Aug'24
Natural History Museum partners with AWS to restore and protect urban nature
The Natural History Museum said it expects to collect and analyse 20 terabytes of species data in year one with help from AWS
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July 31, 2024
31
Jul'24
Norway’s datacentre builders focus on energy efficiency
Datacentre developers in Norway are shifting their focus to energy efficiency, with expected increases in taxation for those who fall short
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July 29, 2024
29
Jul'24
CrowdStrike says most Falcon sensors now up and running
The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week
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July 28, 2024
28
Jul'24
Nearly a third of GenAI projects to be dropped after PoC
At least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner
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July 26, 2024
26
Jul'24
CMA cloud licensing: Microsoft accuses Google and AWS of ‘muddying’ anti-trust debate
Microsoft's response to the Competition and Markets Authority’s investigation into its cloud licensing practices sees it hit out at cloud rivals for claiming its tactics are anti-competitive
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July 24, 2024
24
Jul'24
CrowdStrike blames outage on content configuration update
CrowdStrike publishes the preliminary findings of what will be a lengthy investigation into the root causes of the failed 19 July update that caused Windows computers to crash all over the world
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July 24, 2024
24
Jul'24
Qualtrics CEO: AI can make businesses more human
Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees
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July 23, 2024
23
Jul'24
Digital Catapult confirms participants for AI-focused startup accelerator for the creative industry
Digital Catapult is offering each participant in its latest accelerator programme access to £50,000 in funding so they can use their AI prowess to revamp how the creative industry and economy works
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July 22, 2024
22
Jul'24
CrowdStrike chaos shows risks of concentrated ‘big IT’
The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous
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July 21, 2024
21
Jul'24
CrowdStrike update snafu affected 8.5 million Windows devices
About 8.5 million devices globally were hit by the botched CrowdStrike update, with a significant number now back online and operational
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July 19, 2024
19
Jul'24
Derby City Council eyes £12.25m annual savings with AI and chatbot deployments
East Midlands-based council has identified 261 tasks where officials believe AI can make improvements and efficiencies to the way it works
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July 19, 2024
19
Jul'24
Cloud sustainability: Amazon employees question firm’s renewable energy claims
The contents of Amazon’s annual sustainability report has come in for criticism from both past and present employees of the company, as well as independent IT sustainability experts
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July 17, 2024
17
Jul'24
Police Digital Service CEO Ian Bell resigns as company director following news of staff arrests
Two weeks after news emerged that two employees of the Police Digital Service had been arrested on suspicion of bribery, fraud and misconduct, Companies House confirms PDS CEO Ian Bell has resigned as company director