News

Software-as-a-Service (SaaS)

• April 08, 2026 08 Apr'26

  Azure customers up in arms over ‘full’ UK South region

  Microsoft customers report being refused capacity, migration projects stuck halfway, and accusations that AI is being prioritised over ‘bread and butter’ offerings

• April 08, 2026 08 Apr'26

  Hyperscaler datacentres set to dominate by 2031

  Driven by artificial intelligence deployments, hyperscaler datacentres are expected to comprise more than two-thirds of all capacity by 2031. Meanwhile, on-premise datacentre capacity will shrink to 20%, down from 56% in 2018

• April 07, 2026 07 Apr'26

  How voice AI is transforming customer service

  After years of steering customers away from phone calls to cut costs, businesses are warming to voice AI agents capable of managing thousands of conversations simultaneously and upselling services

• April 02, 2026 02 Apr'26

  How ‘Wikipedia of cyber’ helps SAP make sense of threat data

  SAP runs enormous cloud environments for some of the world’s most heavily-regulated organisations, and in the hyperscale era, data security and compliance were becoming big challenges. It turned to cutting-edge agentic tools from Uptycs to cut ...

• March 31, 2026 31 Mar'26

  Aussie AI health-tech Heidi aims to cure clinical burnout

  Armed with over $100m in funding, Melbourne-based Heidi is building its own AI models and launching wearable hardware to automate documentation and reduce the administrative burden on doctors

• March 31, 2026 31 Mar'26

  CMA to launch strategic market status investigation into Microsoft; Amazon Web Services off the hook

  CMA to investigate whether Microsoft should be given strategic market status. Amazon escaped, but both companies will need to make changes to egress fees and interoperability

• March 18, 2026 18 Mar'26

  Nvidia workforce to be dominated by AI agents in a decade

  Jensen Huang expects digital workers to vastly outnumber human employees at Nvidia, while also revealing plans to restart mainland China operations and declaring autonomous driving a solved problem

• March 11, 2026 11 Mar'26

  Salesforce tracks possible ShinyHunters campaign targeting its users

  Salesforce warns users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool

• March 06, 2026 06 Mar'26

  Regulate AWS and Microsoft, says UK cloud provider survey

  Open Cloud Coalition survey, commissioned ahead of the CMA’s decision on measures against the two hyperscale giants, finds competing cloud providers demand regulation

• February 17, 2026 17 Feb'26

  Google Cloud supplants Azure as Unilever cloud of choice

  Microsoft Azure provided ‘the bulk’ of provision when Unilever went all-in on cloud in 2023, but now Google will be the ‘destination’ for the multinational’s cloud and data platform

• February 06, 2026 06 Feb'26

  AWS Q4 results: Public cloud giant continues to reap rewards of enterprise demand for AI and IaaS

  Public cloud giant Amazon Web Services claims the final quarter of 2025 saw it achieve its fastest rate of growth in 13 quarters

• February 04, 2026 04 Feb'26

  LinkedIn touts agentic AI to slash recruitment time

  LinkedIn’s head of engineering for talent solutions explains how fine-tuned LLMs and agentic AI architectures are replacing traditional search methods to save recruiters four hours per role

• February 02, 2026 02 Feb'26

  Interview: Why identity is the nucleus for cyber security

  Amid a wave of market consolidation, Computer Weekly speaks to Keeper Security’s leadership on how identity and access management systems are becoming unified identity platforms capable of securing both human and machine identities

• January 14, 2026 14 Jan'26

  Texas judge throws out second lawsuit over CrowdStrike outage

  A US judge has dismissed a lawsuit filed by CrowdStrike shareholders over the July 2024 outage that caused widespread disruption around the world

• January 13, 2026 13 Jan'26

  AI to handle four in 10 customer queries in Singapore by 2027

  As companies turn to AI agents to solve manpower constraints, more than nine in 10 APAC consumers say they want clear explanations for AI-driven decisions

• December 22, 2025 22 Dec'25

  Top 10 cloud computing stories of 2025

  The influence of the hyperscale tech giants over the industry was a major topic this past year, but we also saw the emergence of a new type of cloud player in the form of neocloud. Here are Computer Weekly’s top 10 cloud computing stories of 2025

• December 16, 2025 16 Dec'25

  Singlife taps Salesforce Agentforce to drive agentic AI strategy

  The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interactions

• December 09, 2025 09 Dec'25

  Interview: Meet the competition lawyer taking Microsoft to task over its cloud licensing tactics

  Microsoft’s approach to cloud licensing has been labelled anti-competitive and cost-prohibitive to enterprises by regulators, and now Maria Luisa Stasi is the competition lawyer looking to take the company to task over its behaviour

• December 01, 2025 01 Dec'25

  Google Cloud withdraws complaint with European Commission over Microsoft’s cloud licensing tactics

  More than a year has passed since Google filed a complaint with the European Commission, outlining its concerns over Microsoft’s licensing tactics, and now the internet search giant has withdrawn it

• November 27, 2025 27 Nov'25

  Google Cloud launches ‘PanyaThAI’ to spur AI adoption in Thailand

  The cloud supplier is offering training and its AI technology stack to unlock an estimated 730bn baht in economic value for Thai businesses such as Thai Wacoal and SE-Education

• November 24, 2025 24 Nov'25

  Google wins multimillion-pound contract to supply sovereign cloud services to Nato

  Google follows up recent Ministry of Defence sovereign cloud contract win with Nato deal

• November 20, 2025 20 Nov'25

  UK government outlines next wave of AI investment plans

  The UK government continues to build on the release of its AI opportunities action plan, with the announcement of another AI Growth Zone plus investment opportunities for the nation's startup community

• November 20, 2025 20 Nov'25

  Qualcomm and Humain launch AI engineering centre in Riyadh

  Saudi Arabia strengthens its artificial intelligence ambitions under Vision 2030 with a new Qualcomm-powered datacentre hub, as Crown Prince Mohammed bin Salman highlights tech innovation during his US visit

• November 19, 2025 19 Nov'25

  Apple denies ‘locking in’ iCloud users as £3bn legal claim brought by Which? reaches court

  Consumer tech giant Apple has dismissed a legal claim brought by Which? that alleges the pricing strategy for its iCloud service has ‘locked in’ 41 million users in the UK

• November 18, 2025 18 Nov'25

  European Commission launches AWS and Microsoft-focused cloud competition probes

  The European Commission has launched three investigations into how the continent’s cloud market operates, with two focused specifically on Microsoft and Amazon Web Services

• November 18, 2025 18 Nov'25

  CCS under fire over ‘anti-SME’ supplier requirements for G-Cloud 15

  Government procurement chiefs have shared details of how IT suppliers can participate in G-Cloud 15, but concerns are being raised about changes that may render the framework inaccessible to SMEs

• November 14, 2025 14 Nov'25

  Dutch datacentre growth stalls while hydrogen remains untapped

  ING warns grid congestion threatens Dutch datacentre leadership, while the country’s championed hydrogen solution remains largely untapped

• November 03, 2025 03 Nov'25

  AWS hails return to accelerated growth with Q3 results

  Despite having to make allowances for paying out close to $2bn in severance payments, Amazon’s results show its cloud arm is continuing to go from strength to strength

• October 31, 2025 31 Oct'25

  Cyber agencies co-sign Exchange Server security guide

  US and allied cyber agencies team up to try to nudge users to pay more attention to securing Microsoft Exchange Server

• October 29, 2025 29 Oct'25

  AWS emerges as ‘sole bidder’ for HMRC’s £500m datacentre migration project as rivals exit

  A week after HM Revenue & Customs’ reliance on Amazon Web Services came under scrutiny from MPs, the public cloud giant remains the only supplier in the running for the tax agency’s £500m datacentre exit project

• October 29, 2025 29 Oct'25

  Monday.com eyes ASEAN growth with Singapore hub

  The work management specialist’s Collier Quay office will serve as its hub for Southeast Asia as it looks to build deeper relationships with a growing customer base

• October 23, 2025 23 Oct'25

  AWS apologises for 14-hour outage and sets out causes of US datacentre region downtime

  Days after its largest US datacentre region experienced a lengthy outage, causing service disruption to web users across the globe, Amazon Web Services issues an explanation and apology regarding what happened

• October 20, 2025 20 Oct'25

  AWS confirms it is working to 'fully restore' services after major outage

  Amazon Web Services (AWS) users have experienced an outage after the public cloud giant's North Virginia datacentre region became beset with technical difficulties

• October 17, 2025 17 Oct'25

  SAP ECC customers bet on composable ERP to avoid upgrading

  Organisations running SAP ECC 6.0 are finding it hard to justify upgrading to the latest SAP S/4Hana cloud-based subscriptions

• October 15, 2025 15 Oct'25

  AI World: Oracle brings agents to bear on world of finance

  Oracle AI World has seen a host of new introductions, among them agentic capabilities for customer finance teams

• October 15, 2025 15 Oct'25

  Infor doubles down on APAC with cloud and AI

  The enterprise software firm is targeting the region’s vast manufacturing sector by easing the move to the cloud and rolling out industry-specific AI agents, says CEO Kevin Samuelson

• October 06, 2025 06 Oct'25

  Enterprise software sales through cloud hyperscale marketplaces set to hit $163bn by 2030

  Research from IT market watcher Omdia suggests enterprise IT buyers are getting increasingly comfortable with making purchases through the Amazon Web Services, Microsoft and Google Cloud marketplaces

• September 29, 2025 29 Sep'25

  Finland government tax proposal worries datacentre investors

  Finland, like other Nordic countries, is targeting datacentre investment, but could tax reforms scupper this plan?

• September 24, 2025 24 Sep'25

  Digital Catapult sets sights on boosting AI take-up in agrifood sector

  Innovation organisation announces details of its agrifood startup accelerator programme, which is geared towards boosting adoption of artificial intelligence in the sector

• September 17, 2025 17 Sep'25

  Microsoft scores win against Office 365 credential thieves

  Microsoft’s Digital Crimes Unit disrupts a major phishing-as-a-service operation that targeted and stole Office 365 usernames and credentials

• September 15, 2025 15 Sep'25

  Forrester Technology & Innovation Summit preview: Digital sovereignty in the public cloud

  We look at how IT leaders need to balance data access, data residency and data sovereignty

• September 12, 2025 12 Sep'25

  Ministry of Defence signs £400m sovereign cloud deal with Google

  Google Cloud has signed a multimillion-pound deal with the Ministry of Defence that will see it provide the armed forces with access to sovereign cloud capabilities

• September 10, 2025 10 Sep'25

  Could an environmental legal challenge derail government’s fast-tracked datacentre builds?

  The UK government is under fire after details emerged that it has waved through three large-scale datacentre planning applications without conducting an environmental impact assessment first

• September 10, 2025 10 Sep'25

  EU Data Act prompts Google to scrap data transfer fees for UK multicloud users

  With the EU Data Act coming into effect, Google has confirmed that users of its cloud services across the UK and Europe will no longer pay to transfer data between its platform and competitors’ clouds

• September 08, 2025 08 Sep'25

  AI boom to push Australian IT spending past A$172bn

  Australian IT spending is set to grow by 8.9% in 2026, driven by growing investments in artificial intelligence, datacentre systems and cloud, according to Gartner

• August 21, 2025 21 Aug'25

  BT Group ramps up its cloud transformation efforts with another five-year AWS deal

  BT Group's multi-year cloud transformation effort is moving on from workload migrations to building out a cloud-native infrastructure, with the help of AWS

• August 18, 2025 18 Aug'25

  Workday hit in wave of social engineering attacks

  A campaign of voice-based social engineering attacks targeting users of Salesforce’s services appears to have struck HR platform Workday

• August 13, 2025 13 Aug'25

  SAP touts Business Suite as key to enterprise AI

  The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne

• August 04, 2025 04 Aug'25

  Proliferation of on-premise GenAI platforms is widening security risks

  Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams

• July 31, 2025 31 Jul'25

  CMA told to expedite action against AWS and Microsoft to rebalance UK cloud market

  The Competition and Markets Authority (CMA) has published a summary of the final conclusions it has reached following the completion of its long-running probe into the inner workings of the UK cloud infrastructure services market