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The VOICE II fixed voice services public tender will run until 2022 and is worth approximately €15m (£10.6m).
It will span 21 major European institutions, including the EC, the European Council and the European Defence Agency, at a number of locations in Belgium, Luxembourg and France.
BT will supply its One Voice Session Initiation Protocol (SIP) service, enabling the EC to consolidate its communications infrastructure and lay the groundwork for a future unified communications strategy revolving around instant messaging, presence and video tools.
“We are very proud of our relationship with the EU [European Union] institutions, where we provide a wide range of networked IT services. Today’s contract aims at improving fixed line communications in those institutions,” said BT Global Services president of Europe and global telecom markets, Corrado Sciolla.
“Voice services might sound old fashioned, but they are absolutely critical to everyone. By modernising the technology, we enable the EU to manage its communications infrastructure much more effectively and combine voice with other media streams and achieve cost-savings.
“We are once again looking forward to putting our global expertise at the service of the EU, its institutions and its citizens,” said Sciolla.
The telco has been providing services to the EU for more than 10 years. BT said the extension of its relationship with the EC built on its existing expertise in serving public sector organisations worldwide.
BT’s other EC contract is worth an estimated €55.7m over a five-year period. Awarded in March 2015, it includes the delivery of dedicated internet access to all major European institutions, agencies and bodies in each of the 28 EU member states.
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