The CIO's guide to unified communications

Unified communications (UC) fuses multiple forms of communications: voice, video and text-based media. But is a UC strategy something midmarket firms should consider? This primer answers some basic UC questions to help you make a well-informed decision for your organization.

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Jargon buster guide to Unified Communications

Explore some of the key elements of a Unified Communications deployment and discover insight into some of the emerging trends that are changing the way we communicate in our working lives.

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• What is unified communications?
• Why would I want it?
• Who's using it?
• What does the vendor landscape look like?
• Where do I start?
• How should I launch my project?
• What's next for UC?