Almost 60% of London-based workers have said the company they work for uses poor tools for searching for information on their networks, according to research from Sinequa.
The search-tool supplier interviewed 200 City workers last month and revealed the problems they were have completing enterprise searches.
The survey found that only 8% of the companies polled had a dedicated tool for searching for information across the company using search terms.
Although a massive 88% of London-based companies had invested in an intranet, they were relying on inappropriate technology for sharing information. This includes the use of e-mail and shared servers.
The research found that 46% said not having access to the right information had impaired their performance on 10 occasions in the past month. Finding the information to support the development of a business-critical document takes two to three hours on average, according to 40%, and a quarter said it could take three hours or longer.
Colin Hadden, country manager at Sinequa, said employees are struggling to find even basic information, which impacts on their productivity.
"The likes of Google and Yahoo mean that employees are au fait with using search tools in order to search, access and connect with huge volumes of data to make informed purchasing decisions or plan a holiday in their personal lives. However, at present a large void exists between what they can do as consumers and what they can do as employees. This gap causes employee frustration, limits the value of corporate information and ultimately impacts on business success."