British Airways has been working with Tata Consultancy Services’ (TCS) new UK Innovation Lab in Peterborough, which officially opened on 26 April.
The IT services firm said that its new lab offers users a multi-supplier IT environment where they can develop, incubate and pilot IT projects, using the latest technologies.
Mike Croucher, head of IT delivery at British Airways said, “The term innovation is used very loosely in the IT business, but innovation that provides a real competitive advantage, or benefits customers is invaluable.
"By taking a collaborative approach and working closely with us at the Innovation Lab, TCS has helped to support and enhance BA's IT systems, enabling us to improve our service and continue to reduce costs."
The investment is the first of its kind by an Indian company, and connects to 18 other Tata Innovation Labs across the world.
AS Lakshminarayanan, vice-president and country manager, UK & Ireland at TCS, said, “The focus of the UK Innovation Lab will go beyond technology innovation and develop solutions that result in higher productivity and business innovation for our customers.
This lab provides customers with a unique opportunity to experience a high degree of certainty before committing to big-budget implementations.”
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