Women’s clothes chain New Look has hired Accenture to develop and manage its supply chain in a ten-year £23m deal.
Covering core trading, supply chain and retail operations systems, the deal is an extension to an existing multi-year IT services agreement between the two companies.
Under the new contract, Accenture will develop and manage systems that will support New Look’s drive to reduce costs and enhance productivity in merchandising and distribution.
Accenture will be responsible for all related applications development, applications management and IT operations that are linked to New Look’s Oracle Retail suite.
In addition, Accenture will manage the migration to a new technology platform that will be integrated with the retailer’s automated distribution centre in Lymedale, Staffordshire.
This new platform will help decrease costs and support New Look’s growth plans, which include expansion in mainland Europe.
Adrian Thompson, director of IT at New Look, said the new contract followed “a successful New Look business transformation, including a new European distribution centre and new stores in France and Belgium.”
New Look has over 550 stores in the UK, over 40 in Ireland, and 240 in France trading as MIM.