Recruitment firm Reed has signed a €17m (£11.6m) deal with virtual network operator Sirocom to support voice and data convergence across its business.
The recruitment giant has 3,000 IT users working from 300 offices across the UK and Ireland and also runs one of the UK’s largest online jobs websites.
The managed service contract is aimed at reducing the complexity of Reed’s IT infrastructure and making more effective use of thin client technology and IP telephony.
The recruitment giant is also seeking to reduce its IT spend by 20% over the first two years of the three-year contract.
Sean Whetstone, Reed’s head of IT services, said the firm had chosen to use a virtual network operator as no single carrier could meet its complex business needs for a converged network.
“Disruptive technologies like broadband have become business grade and served as a catalyst for other cost-saving and productivity-enhancing applications like thin client. Finally, VoIP has become more compelling.
“To meet our needs we needed a blend of different services – flexibility – commercially and technically to migrate and service guarantees that no one traditional carrier could underwrite. We quickly concluded that the VNO model could best satisfy our needs.”
The VNO offered a single point of contact for all service provision, as well as economies of scale, but having a “realistic migration path to convergence” was a key factor in awarding the contract, Whetstone said.