Anglian Water is the first company to select the new SAP for Utilities business software, to help improve the running of its operations.
The software will be used to manage its water resources and address customer and regulatory demands.
Working with CSC, its IT outsourcing provider, Anglian Water is aiming to offer more customer-orientated services to its 6 milion industrial, commercial and domestic customers, while reducing operating costs and increasing efficiencies.
Anglian Water’s IT strategy is to consolidate many of its legacy systems onto a SAP platform. SAP for Utilities integrates with existing applications, thereby reducing costs and simplifying processes across the business.
Anglian Water has already gone live with SAP’s enterprise asset management solution and is currently implementing SAP’s billing and customer care solution.
“We have been working closely with SAP and CSC for some time across our supply chain, financials and HR operations and are proud to be the first to run with this industry specific solution,” said Shan Shanthakumar, Anglian head of information services.
“It is a major investment for the company and we are confident that the solution will deliver significant benefits for the business,” he said.