UCL sees VoIP benefits

University College London Hospitals NHS Foundation Trust has cut phone costs

University College London Hospitals NHS Foundation Trust (UCLH) is cutting phone costs and delivering new communications features to employees with a new voice over IP phone system.

The Trust has selected integrator Azzurri Communications and systems supplier Mitel to provide the system for its newly-constructed £422m hospital on Euston Road, London. 

The Trust aims to connect around 2,000 handsets to its new network, enabling staff to make full use of hospital services and maintain a high level of service to patients.

UCLH has already experienced cost savings by only having to install a single cable infrastructure accommodating both its voice and data networks.

The Trust envisages more savings from not having to upgrade its telephony system when new applications are added. It will also drive down the cost of any departmental moves and changes as the telephone system will not require reprogramming for each re-location.

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