Tiscali is claiming to be the first internet provider to offer guaranteed QoS over DSL based networks.
The company aims to give its broadband customers measurable service level guarantees and effective network usage and management over DSL based networks. The guaranteed quality of service over DSL (QoDSL) should enable technologies such as Voice over IP (VoIP), teleworking, video-conferencing and virtualised call centres to be cost effectively delivered to SMEs at a level of quality and reliability previously only available to leased line customers.
Tiscali said that the ability to guarantee the quality of service for these applications at a price significantly lower than alternate technologies is key to the rapid customer take up of applications such as VoIP. QoDSL technology will, said Tiscali, make it possible to prioritise bandwidth for selected business applications, ensuring that the required bandwidth is available for those applications to work without experiencing the time-lags and packet-losses that can be experienced with normal DSL connected services.
The technology will be designed to provide customers with measurable service level Gguarantees.
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