Nearly 80% of IT directors in the public sector experience will go live with a new application despite concerns over its quality, according to new research.
In addition, nearly three quarters (72) of the 100 public sector IT directors surveyed by IT services organisation Compuware admitted that they were not able to assess the risk of a new application failing before they go live with it.
Organisations responding to the survey estimated that poor quality software costs them between £100,000 and £500,000 a year.
"Poor quality applications can have a serious impact on the success of e-government initiatives," said Sarah Saltzman, Compuware technology support manager.
"Rather than trying to negotiate the unknown, public sector IT departments should be measuring and monitoring risk throughout the development of an application."
In the survey, 51 respondents also said that when testing an application, senior management hardly gave any business guidance and most responsibility was left to the IT department.
This would mean that an IT department is left in the dark about what are considered the most important functions of an application, according to Compuware. It would also make it hard to develop an effective testing strategy before going live with the application, it added.