Cisco Systems has announced a new Cisco Powered Network designation to help businesses that are converging voice and data networks to evaluate providers of managed virtual private network (VPN) services.
The new designation, IP VPN-Multiservice QoS Certified, will verify that the managed IP VPN service operator has committed to meeting Cisco-defined best-practice criteria for delivering real-time voice and video services.
The Cisco QoS certification requires the service provider to undergo an annual third-party, on-site assessment to validate that they follow best practices for delivering recommended levels of network performance (including latency, jitter and packet loss) and customer support.
The certification also specifies that the service level agreement must span the network from customer-edge to customer-edge to provide the end-to-end transparency and seamless management that Cisco believes is essential in a converged voice and data environment.
The first European company to earn the new certification is Energis, which offers a portfolio of products and services covering contact centres, data, voice, internet services and security, to customers such as Tesco, Boots and Royal & Sun Alliance.