IT integration projects 'a challenge', says study

Companies are prepared to make substantial investments in integration technologies but remain unhappy with progress in this area,...

Companies are prepared to make substantial investments in integration technologies but remain unhappy with progress in this area, according to a recent survey from PMP Research.

Integrating older, legacy systems with new online developments remains a particular challenge, with 31% of those polled saying they are unable do this satisfactorily.

This is a worry, according to PMP, since only 6% of the sample denies that they have such a requirement currently. Just one in five (20%) feel that their legacy systems are "very well" integrated with newer applications, while over a third (37%) describe integration efforts as merely "adequate".

For the majority of companies taking part in the survey (86%), improved operational effectiveness is the primary goal of their integration and software development projects. This is followed by the desire to achieve end-to-end processes (74%) and to increase interaction with customers (54%).

Companies are not enthusiastic about the potential for workflow or business process management (BPM) software in integration projects. Just 2% report they plan to use these technologies to a "very great extent", whereas 45% anticipate only limited use and a quarter (25%) have no plans in this area.

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