Companies are prepared to make substantial investments in integration technologies but remain unhappy with progress in this area, according to a recent survey from PMP Research.
Integrating older, legacy systems with new online developments remains a particular challenge, with 31% of those polled saying they are unable do this satisfactorily.
This is a worry, according to PMP, since only 6% of the sample denies that they have such a requirement currently. Just one in five (20%) feel that their legacy systems are "very well" integrated with newer applications, while over a third (37%) describe integration efforts as merely "adequate".
For the majority of companies taking part in the survey (86%), improved operational effectiveness is the primary goal of their integration and software development projects. This is followed by the desire to achieve end-to-end processes (74%) and to increase interaction with customers (54%).
Companies are not enthusiastic about the potential for workflow or business process management (BPM) software in integration projects. Just 2% report they plan to use these technologies to a "very great extent", whereas 45% anticipate only limited use and a quarter (25%) have no plans in this area.
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