Galileo develops booking engine for United Airlines

Galileo International, a worldwide reservation system which handles travel industry bookings, has signed a 10-year contract with...

Galileo International, a worldwide reservation system which handles travel industry bookings, has signed a 10-year contract with United Airlines to provide reservations system technology, hosting services and network management.

The company will also develop an internet booking engine for United.com, the airline's website.

United said the new booking engine will help it bolster efficiency, maximise revenue and enhance customer service.

Through a strategic alliance with Datalex, a Dublin-based provider of internet booking engine technology, Galileo will provide United with one of the most advanced internet booking technologies on the market today.

The booking engine will serve as the primary platform for United's online distribution strategy and will integrate its consumer and other distribution channels closely.

United recently joined Galileo's Preferred Fares Select program, providing Galileo-connected travel agencies and their customers with complete access to all of United's published fares for a three-year term.

Linda Rosencrance writes for Computerworld

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