Genesys charges by the minute for web conferencing

Genesys Conferencing hopes to attract more users to its audio, video and web conferencing services by doing away with...

Genesys Conferencing hopes to attract more users to its audio, video and web conferencing services by doing away with subscription fees and per-seat licences for conferences using its Meeting Center platform.

On Wednesday the company introduced the Multimedia Minute, a new tariff under which businesses pay a flat fee per user, per minute to access Genesys Meeting Center.

The service combines audio, video and web conferencing, and its web-based control panel allows moderators to choreograph online presentations, share documents or applications, guide visits to websites and conduct surveys.

Pricing can vary with local market conditions and currency fluctuations, but a price of €0.25 per user, per minute for access to the multimedia conferencing service, excluding local telecommunication costs, would be typical. Straightforward audio conferencing costs about €0.20 per user, per minute.

Companies can also opt to have employees access Meeting Center conferences via a freephone number, or to access international conference calls via local bridges, in which case Genesys adds the cost of operating the freephone service or the international links to their bill.

Veritas Software and stationery supplier Office Depot are among the companies already using the Multimedia Minute tariff in Europe.

Peter Sayer writes for IDG News Service

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