Halton Borough Council, Liverpool City Council, Leicester City Council and the Surrey Partners e-Recruitment pathfinder project have made the shortlist for this year’s Local Government IT Excellence awards.
Organised by the Society of IT Management, the Society of Local Authority Chief Executives and suppliers’ organisation Intellect, the awards seek to highlight the use of best practice in local government IT.
Charles Ward, marketing and services director at Intellect, the IT suppliers' organisation, said, "The shortlisted entries all demonstrated the right balance of innovation, utilisation of resources, achievable objectives and practical benefits in terms of both process improvement and service to the citizen."
The judging panel met in September to judge this year’s entries and selected four for the shortlist. The winner will be announced at Socitm’s annual conference in Birmingham on 6 October.
Halton Borough Council, Halton Benefit Express
The project aims to enable customers to claim benefits easily and quickly. Staff are equipped with digital cameras to record proofs and laptop computers connected directly to the benefits system deliver the service directly into the client’s home, therefore reducing processing times and delays while improving service performance and customer satisfaction.
Leicester City Council, Leicester Disability Information and Communication Network
The Leicester Disability Information and Communication Network, launched in July 2003, is aimed at people with disabilities and their carers. The project has created a web-portal and new computer suites, specially adapted for the needs for users with disabilities, in social care and voluntary sector centres in Leicester.
Liverpool City Council, Integrated Children's Service / Children's Community Index
Liverpool City Council has launched the Integrated Children’s Service to handle enquiries from children, families and professionals. The service also encompasses a Children’s Community Index computer system, which will contain a record of all children and young people living in the City of Liverpool.
Surrey Partners e-Recruitment Pathfinder Project (by a Group of Public Sector Employers in Surrey)
Surreyjobs.info is a state-of-the-art web-based recruitment and retention portal designed to retain and attract public sector talent in Surrey. It features a "once-only" application form, employer brochure pages and sophisticated job search functionality.