E-mail named the top corporate wireless app

IT managers in large companies are looking to deploy wireless data wide-area networks (WANs) mostly for e-mail, and are grappling...

IT managers in large companies are looking to deploy wireless data wide-area networks (WANs) mostly for e-mail, and are grappling with the challenges of security, costs and system integration in implementing them.

According to a survey commissioned by research firm Andrew Seybold Outlook 4Mobility, 43% of IT managers from companies using or testing wireless WANs believe e-mail is the most important wireless data WAN application. The single greatest obstacle to deploying wireless networks is security, according to 38% of the IT managers surveyed.

Seybold commissioned researchers from Wireless Marcom to interview IS managers at this year's CA World conference in Florida.

In 228 interviews, the researchers found 72 managers who were familiar with a deployment of wireless data WANs at their companies. Most of those 72 managers represented large companies: 45% worked for firms with 5,000 or more employees, and 19% worked at companies with between 2,500 and 5,000 employees.

Of the companies represented by those 72 managers, 30% already had employees using wireless data WANs, including 12% that had 500 or more employees using the networks. The other 70% were using wireless WANs on a trial basis.

Accessing the corporate intranet was cited by 15% of the companies as a current or planned application, and accessing calendars and other personal information was cited by 12%.

Other applications being used or planned included customer relationship management, with 6%, and sales force automation, with 5%. Some of those applications may overlap, as employees of one company may reach a variety of corporate applications wirelessly, said a senior partner at Andrew Seybold.

IT departments also want to take advantage of wireless WANs. Network and systems monitoring was cited as an application in use or planned by 12% of the interviewees.

Cost was cited by 16% of the companies as an obstacle to wireless WAN use. The difficulty of integrating the use of wireless WANs with existing systems was cited by 14%, Dewey said.

Further information

Outlook 4Mobility: www.outlook4mobility.com

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