DTI lacks e-shopping knowledge
The Government does not have adequate expertise to advise the public on the safety of online shopping, according to 49% of the IT...
The Department of Trade & Industry last week launched a high-profile campaign aimed at boosting consumer confidence in e-commerce in the run-up to Christmas. The campaign issues advice on the safety of buying goods online, but 49% of respondents said the Government is not in a position to offer this advice.
"The Government is in a complete mess over everything - broadband, UK Online, online services, the lot," said one respondent. "It cannot manage its way out of a paper bag and certainly cannot advise others."