New CIO at Eurostar

Christophe Lemaire has become CIO of train operator Eurostar after his predecessor Jean-Pierre Gilbert left the company.

Lemaire, who joined the company...

Christophe Lemaire has become CIO of train operator Eurostar after his predecessor Jean-Pierre Gilbert left the company.

Lemaire, who joined the company last year, is building on Gilbert's strategy of using technology to give the company an edge over its competitors.

He is in charge of all information systems, including reservation and distribution, operations, maintenance and corporate systems.

Before joining, Lemaire worked at French rail company SNCF in various IT positions. His most recent role at the company was director of the SNCF Lille datacentre, where Eurostar's reservation system and distribution channels are hosted and operated.

One of his challenges will include tackling the company's need for a new radio technology system. Eurostar signed a new contract to upgrade the Channel Tunnel communications system in December, just a few days before heavy snow brought the service to a standstill. The new Alcatel-Lucent system is expected to be operational in around two years.

Staff on trains stuck in the 31-mile tunnel could not get information on what was happening to keep passengers up-to-date, and an independent review advised the company to improve its communications system.

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