IT decision-makers accept SaaS as the future of software


IT decision-makers accept SaaS as the future of software

Cliff Saran

Software as a service (SaaS) is set to become mainstream in 2014 as organisations replace on-premise systems with cloud applications.

In the latest Computer Weekly/TechTarget IT Priorities study, 44% of IT decision-makers said they would be considering SaaS in 2014 (see Chart 1), although 61% of the 247 respondents said they would be deploying on-premise systems (see Chart 2).


SaaS is a deployment model that is particularly suited to small and medium-sized enterprises (SMEs). 

Mark Ridley, director of technology at, created an IT function from scratch as the recruitment website separated operations from parent company Reed.

Of a 55-strong IT team, he said only five are dedicated to in-house IT. The remainder are focused on website development. 

Chart 1: Cloud spending intentions 

The company has standardised on Google Docs and Drive for its office applications, email and shared file system. This is delivered via desktop-based Chromebox devices, for customer relationship management (CRM), SAP Business ByDesign for finance, and Jive for social networking. 

Ridley said SaaS means IT is charged on a per user basis, which greatly simplifies licensing and procurement.

According to Forrester analyst James Staten, cloud technologies and services represent the fastest way for the business to reach new buyers and breathe new life into ageing applications. 

"In 2014, cloud leverage will be both traditional and disruptive as the business and IT put cloud to work,” he said.

Staten said SaaS was likely to become the de facto standard for buying new applications.

Chart 2: IT deployment models 

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