The contract extension covers support for the Floodline Warnings Direct system for the public.
The Floodline Warnings Direct (FWD) system was designed and developed by Fujitsu in association with the Environment Agency, and was unveiled in 2006.
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It is a map-based application, hosted in Fujitsu datacentres, that allows the operational department of the Environment Agency to determine target areas for pre-defined warning messages.
Fujitsu provides a fully managed service for the FWD application and supporting infrastructure.
FWD currently has approximately 330,000 registered users and has issued over 2.5m calls to the public since its launch.
Fujitsu says 99% of customers receive a call warning from FWD within 30 minutes of issue, with 95% within 13 minutes.
Residents can receive flood warnings via phone, fax, SMS, e-mail or pager.
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