Scottish councils take a step closer to shared CRM system


Scottish councils take a step closer to shared CRM system

Computer Weekly Staff

The National Customer Relationship Management (CRM) Project for Scotland has selected Lagan as the preferred supplier for its CRM system.

The project will be implemented initially across four councils: Aberdeen City, Inverclyde, Scottish Borders and West Lothian, which serve 500,000 people between them.

The councils expect the collaborative project to deliver efficiency savings and improve service delivery by facilitating citizens' access to key services across multiple authorities.

Glasgow's £1bn shared services project >>

Email Alerts

Register now to receive IT-related news, guides and more, delivered to your inbox.
By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

COMMENTS powered by Disqus  //  Commenting policy