Handhelds should be better managed, analysts warn


Handhelds should be better managed, analysts warn

Tash Shifrin

Businesses should adopt management tools to keep control over handheld devices in the way they would for desktop PCs, analysts have urged.

In a report on handset management, wireless analyst Unstrung argues that few IT chiefs would accept a PC environment where they could not remotely configure, police or troubleshoot computers, yet “many don't think twice about tolerating precisely that situation with employee handsets”.

IT managers should consider tools that provide remote control over handheld devices in order to boost productivity and reduce security risks, the report says.

It warned, “Hacked games are frequently used to spread viruses to mobile phones. Handset management tools can minimise this risk by enforcing company policies that prohibit games and by being paired with security tools that screen for malware.”

Such tools can identify unauthorised applications and remotely delete them. They can also reduce security risks “by remotely enforcing policies that prohibit Bluetooth from being left in autodiscovery mode, which creates a back door into the phone and any information stored on it”.

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