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Unilever outsources HR to Accenture

Unilever has awarded its global human resources outsourcing contract to Accenture, including IT support for HR functions.

This contract follows a deal for Accenture to handle the consumer goods giant’s European IT operations. In December last year, Unilever contracted IBM to manage its European financial transactional services.

The new contract sees Unilever, which own brands including Persil, Flora and Marmite, hand over the transactional and administrative parts of the HR function globally. It covers transactional, administrative and HR IT systems support for activities such as recruitment and resourcing, reward, training, and performance management.

The outsourcing programme is part of the company’s One Unilever initiatives to create economies of scale, improve its competitiveness and reduce costs.

Unilever intends to minimise the impact on people by transferring staff to Accenture, early retirement, exploring alternative roles, natural attrition and through voluntary programmes.

Sandy Ogg, Unilever's chief HR officer, said, "This global outsourcing deal represents a major strategic choice for Unilever. We believe that it is best for our business if we concentrate on our core competencies and transfer what is our back office and make it into someone else’s front office.

We can also leverage Accenture's capabilities and expertise. This deal allows us to create a simpler, more agile Global HR function to better support Unilever’s growth agenda."

Unilever did not disclose the value of the HR outsourcing deal.


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