Appraise with care to boost staff retention

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Appraise with care to boost staff retention



Careless management attitudes towards the staff appraisal process push 40% of people to look for a new job almost immediately after a bad appraisal, according to research for recruitment consultancy Office Angels.

Of people who get a bad appraisal 25% start looking for a new job within two weeks, and another 15% do so within a month, the survey of 500 appraisals shows.

But this staff loss can be caused by management attitudes, ie when those giving the appraisals show disregard for the procedure.

Common mistakes include constant postponement of the meeting, rushed sessions and interruptions.

"More attention paid to appraisals could mean the difference between motivating staff or looking for a new candidate," says Office Angels director Paul Jacobs.

But bad appraisals should come as no surprise if an employer has good staff management, says Russell Martin, human resources director at IT services company Primark. "If someone gets a bad appraisal after continuous feedback and wishes to leave, to an extent that is a success," he says. "You should be managing them out."


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