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IT departments still undervalued within businesses, finds survey

Jenny Williams

Businesses are failing to recognise the importance of its IT department in decision-making processes, a report has found.

According to a survey by IT recruitment specialist, Modis International, the majority of IT leaders in the UK believe an out-dated, traditional perception of the IT department within an organisation falls short of its current contribution to steering business strategy.

"2011 could prove to be the tipping point at which IT becomes integral to business strategy, but the shift will only happen if the profession can overcome its perception as a non-critical implementer," said Jim Albert, managing director at Modis International.

Over half of the 110 UK senior IT decision makers surveyed (53%) said IT is involved in major changes within its organisations, involving supply chain and CRM developments.

"Perhaps the most significant change for the IT industry in 2010 was its evolution from commodity to strategic asset and this trend will gather momentum in 2011. The need to be more commercially-minded and customer-focused is driving this shift," said Albert.

Albert added that the financial services sector is driving progression in changing traditional perceptions of the sector.


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