Employing shared services and using technology to improve collaboration can bring a host of benefits to organisations, from cutting costs and increasing efficiency through to driving business transformation.
But what should you keep in mind when applying such models to your organisation?
• David Wilde, CIO, Essex County Council
• Malcolm Lambell, interim IT director - shared services, Bupa
• Jonathan Cooper-Bagnall, Head of Shared Services & Outsourcing, PA Consulting
Table of contents:
Shared IT services can help organisations cut back-office costs by as much as half, but CIOs face political battles to make them work.
Read more on what was discussed at this CW500 event.