Interesting article here in RFID Monthly which discusses the value of RFID. It suggests that RFID's ability to generate value is evolving, with businesses ready to take a closer look at how to add value with RFID by leveraging its automated features to more quickly discover process exceptions or to provide item level visibility into large pools of products.
It suggests that mistakes happen in daily processes, but we cannot always change the human element and it is hard and costly to define sufficient business controls to reduce errors to an acceptable level in many cases. It adds that this is where RFID plays a crucial role. It allows users to identify exceptions and manage business processes much more efficiently.
This concept doesn't seem too far removed from another theme I'm writing on a lot at the moment, that of IT Service Management and ITIL. ITIL is a set of policies and procedures for managing IT infrastructure assets, operations, development and review to manage core IT processes while standardising the way IT problems are tackled. The interesting thing is that both RFID and ITIL are helping to deliver business value.
