The ten biggest problems with the last business age - the so called knowledge economy and information age - how much more information do we need, before we make a true decision, and take action...and ten suggestions...
THE PAST
9. Softer skills just got real
…The recruitment of people has too often been done on the basis of technical skills, and ability to do a particular role, rather than on the personality of the person. Yet when we part company with people it is almost always on the basis of personality, or behaviour. This has had the effect of suppressing people’s true opinions and ‘selves.’
THE FUTURE
9. We are the same people, 24 hours a day
We are all living, breathing, emotionally charged human beings. We do not have a work/life balance, because work is part of our life, and we do bring our lives to work. If you can reverse the culture of ‘work,’ or ‘soon be the weekend’ etc. you have indeed transformed your culture. Why can our workplaces and companies not be fun, fulfilling and centres of energy and excitement? Yes, of course we work to live, and we can also live to work.
* Appoint a Leadership Director
* Be flexible with your people (your number one asset) on working hours and ensure they can work at home as easily as at work (e.g. how much time do you take travelling to meetings – you can help your time, your self and your sanity by not doing this)
* Ensure people have time during the day to chat, and allow them to surf the net within the obvious general guidance – they will put in the hours at home if you trust them
Mike from Birmingham wants a fast-track tip in building rapport on the phone:
Mike - next time you speak, do so with passion, as if the person you are talking with is in the room. If you are at home, stand up when you are speaking, and yes, smile (you knew I was going to say that) - and if you are a male on a call with your female partner - make sure she ends the call
(Yes, you phone bill is about to go up...)
e-mail me or post a comment - david@nakedleader.com