HP CEO Meg Whitman has said poor internal IT systems have hampered the business. She blamed the lack of compelling sales and customer relationship management (CRM) systems within the company for some of HP’s problems. See her comments in this story.
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Not only is this a poor reference for anyone thinking of outsourcing IT to HP but it also puts some blame on former CIO Randy Mott.
Perhaps Whitman is just having a dig at Mott because of his decision, as General Motors CIO, to insource all of its outsourced IT. Most of which is done by HP.
Whitman was talking about turning HP around when she mentioned the poor IT. Maybe she is thinking of outsourcing HP’s internal IT. Who would be up for that job? EDS? No that one’s lost its reputation. Perhaps IBM.