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Top 10 financial services IT stories of 2019

Here are Computer Weekly’s top 10 financial services and fintech stories of 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 enterprise IT in the Middle East stories of 2019

Here are Computer Weekly’s top 10 enterprise IT in the Middle East stories of 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Former Post Office CEO apologises to subpostmasters over Horizon scandal

Subpostmasters criticise former CEO’s apology for their suffering as “too little, too late” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Halfords is using tech to rev up its customer service

Live chat, virtual contact centres and a new unifying web platform are set to enhance Halfords’ customer service proposition in the year ahead Continue Reading

By

• Ben Sillitoe

Top 10 enterprise IT in the Nordics stories of 2019

Here are Computer Weekly’s top 10 Nordic enterprise IT stories of 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 storage deployment stories of 2019

Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading

By

• Antony Adshead, Storage Editor

Has Y2K windowing been addressed by banks or is Y2.02K a risk?

Big banks that haven't replaced legacy systems or fixed temporary windowing solutions to Y2K could have problems at the beginning of 2020 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

National Federation of Subpostmasters cries foul after court ruling on controversial computer system

The National Federation of Subpostmasters said it was misled by the Post Office about the robustness of the IT systems its members use Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finnish government supports local authorities in cyber security initiative

The Finnish government has committed resources to a cyber security project aimed at local authorities Continue Reading

By

• Gerard O'Dwyer

Top 10 retail technology stories of 2019

Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing? Continue Reading

By

• Clare McDonald, Business Editor

Home Office details seven-point plan to cutting its Immigration Technology team's cloud costs by 40%

The Home Office has revealed how its Immigration Technology team cut cloud costs through spot and reserved instances, scheduling, auto-scaling and encouraging developers to spring clean test environments Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Top 10 storage stories of 2019

Here are Computer Weekly’s top 10 storage stories for 2019, with the latest trends in enterprise storage arrays, hyper-converged, object storage, scale-out NAS, and more Continue Reading

By

• Antony Adshead, Storage Editor

Criminal Courts Review Commission to review Horizon judgment ‘swiftly’

The CCRC’s review of potentially unfair prosecutions of subpostmasters is just one of the unresolved issues in in relation to subpostmasters’ battle with the Post Office over its faulty IT system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HM Treasury mulls loan charge review findings, but will not confirm public release date

Contractor community frustrated by lack of concrete release date for review as loan charge settlement date of 31 January 2020 looms Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Nicky Morgan given oven ready bill to move fast to protect children on social media

Draft Bill will enable government to deliver on ambitious manifesto commitment to ‘legislate to make the UK the safest place in the world to be online’ Continue Reading

By

• Philip Virgo, Winsafe Ltd

Artificial intelligence drives autonomous ship project at Stena Line

Swedish ferry operator plans to cut costs and become more environmentally friendly by operating autonomous ships Continue Reading

By

• Gerard O'Dwyer

How Saudi Arabia plans to become the Silicon Valley of the Middle East

With its young and educated population, Saudi Arabia has the potential to become a hub for tech innovation Continue Reading

By

• Alicia Buller

The Horizon scandal is over but the fight continues - an inquiry into the Post Office is essential

There are not enough words to fully express the depth of scandal and outrage that should accompany the conclusion of the High Court case that finally and completely found that the Post Office ... Continue Reading

By

• Bryan Glick, Editor in chief

What are the key issues facing healthcare CIOs?

Six healthcare IT leaders give their views on the major challenges for digital transformation across the NHS Continue Reading

By

• Mark Samuels

Podcast: The Computer Weekly Downtime Upload – Episode 41

In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna have their Christmas Special, picking out a few gems, including the CW Diversity and Inclusion conference, and the team’s discussions of The Capture and The Circle Continue Reading

By

• Brian McKenna, Enterprise Applications Editor
• Clare McDonald, Business Editor
• Caroline Donnelly, Senior Editor, UK

Subpostmasters proved right on IT system failures as calls for full public inquiry mount

Post Office has been “in denial” about the robustness of its core retail system, which a judge said was to blame for problems experienced by subpostmasters in a multimillion-pound group action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

No change for tech in Boris Johnson’s new government – yet

Nicky Morgan remains in charge of digital policies as DCMS secretary, despite quitting as an MP before the General Election Continue Reading

By

• Bryan Glick, Editor in chief

CIO interview: Toby Avery, CDIO, Surrey and Borders NHS Partnership Foundation Trust

It is rare for NHS tech leaders to take both IT and digital responsibility, but Toby Avery is using his broad role to build wider partnerships and collaborations across the south-east Continue Reading

By

• Mark Samuels

Can Europe legally share data with the US? A court far away is about to decide

The European Court of Justice will deliver an opinion on whether Europe can legally continue to send private data about European citizens to the US Continue Reading

By

• Kevin Cahill

We can’t allow fake news and disinformation to upend our democracy

Fake news, misinformation and cyber attacks are part of our political process – now is the time to act Continue Reading

By

• Andrew Roughan, Plexal

Alarm bells ring, the IoT is listening

With Christmas bearing down on us, a series of vulnerability disclosures has drawn attention to the parlous state of IoT security, and serves as a timely warning to people planning to buy smart devices as gifts Continue Reading

By

• Alex Scroxton, Security Editor

Future fashion: does that dress come in digital?

A visit to a technology-fuelled fashion pop-up paints a picture of a world where retailers and brands sell virtual clothes for usage solely in consumers’ digital lives Continue Reading

By

• Ben Sillitoe

Subpostmasters got the best deal possible in legal battle with the Post Office, says lawyer

Subpostmasters ended their legal battle with the Post Office at the optimal time, according to the lawyer that managed the High Court action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IR35 private sector reforms: GSK gives contractors 'quit or go PAYE' ultimatum

Pharmaceutical giant GSK confirms limited company contractors will be phased out from its workforce from early 2020, as it rushes to comply with the private sector IR35 reforms Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Why Lendlease is embracing digital twin technology

Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector Continue Reading

By

• Aaron Tan, TechTarget

How software can support public involvement with democracy

Iceland, Scotland and Sweden have experimented with using online software to involve citizens more deeply in democratic processes. The key seems to be encouraging enlightened debate Continue Reading

By

• SA Mathieson

CW Europe: Deutsche Bank creates innovation division

German banking giant Deutsche Bank is opening a division focused on innovation which will be led by former SAP executive Bernd Leukert. It will create agile teams with business and infrastructure divisions leading teams of technologists, using agile principles. Also read why China’s Huawei has offered governments an anti-industrial espionage commitment, and how software robots are helping social workers in Sweden. Continue Reading

Vilified then vindicated - victory for subpostmasters in Post Office trial shows risk of tech hubris

In 2004, Computer Weekly received a letter from Alan Bates, a former subpostmaster in Craig-y-Don, a coastal suburb of Llandudno in north Wales. It’s that long ago that the letter arrived ... Continue Reading

By

• Bryan Glick, Editor in chief

Lloyd's of London secures £300m for digital transformation

Lloyd's of London has secured funding for a modernisation programme that will start next year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Post Office settles legal dispute with subpostmasters, ending 20-year battle for lead claimant

The Post Office has settled its long-running legal dispute with subpostmasters, and will pay £57.75m in damages Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How can CIOs in Europe turn innovation into a competitive advantage?

CIOs across Europe are under pressure to innovate to help businesses grow and must think differently as a result Continue Reading

By

• Mark Samuels

Department for Transport to build mapping tool for transport data

System will use place-based information on a range of transport-related issues and follows the announcement of a future of urban mobility plan Continue Reading

By

• Angelica Mari

Podcast: The Computer Weekly Downtime Upload – Episode 40

In this week’s episode of the Computer Weekly Downtime Upload podcast, Clare McDonald and Brian McKenna range over the Waltham Forest Tech Camp, the opening of the Ohana floor at Salesforce’s London HQ, the UK & Ireland SAP User Group Conference in Birmingham, and the General Election Continue Reading

By

• Caroline Donnelly, Senior Editor, UK
• Brian McKenna, Enterprise Applications Editor
• Clare McDonald, Business Editor

The art of surveillance: the Stasi archives and the Investigatory Powers Act

A photographic exhibition captures the chilling impact of surveillance in the UK and the former German Democratic Republic Continue Reading

By

• Rose Butler, Sheffield Hallam University

Autonomous ships on Dutch horizon

The Port of Rotterdam is creating an environment where autonomous ships will become the norm, through IoT and IBM Watson Continue Reading

By

• Karina Meerman

Who should get the technology vote in the UK General Election?

In this week’s Computer Weekly, we take an in-depth look at the technology and digital policies in the main political parties’ election manifestos. We examine the rise of alternatives to relational databases that better support a big data environment. And we assess the security issues around container technology. Read the issue now. Continue Reading

Scottish Justice Committee wants extra powers for biometrics commissioner

Members of Scottish Parliament in the Justice Committee have welcomed the creation of a biometrics commissioner for Scotland, but want ensure that they have the ‘necessary teeth’ for the job Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Building enterprise-grade AI: Sberbank and AI Telekom

Machine learning and artificial intelligence are growing beyond adolescence to prove business value. Practical applications at Sberbank and AI Telekom suggest getting machine learning data in one place, where data scientists can experiment Continue Reading

By

• Lindsay Clark

Cloud computing surges in the UAE in 2019

Cloud computing take-up saw a significant acceleration in the Middle East throughout this year Continue Reading

By

• Alicia Buller

UK government supports online counter-extremism

Work under the Building a Stronger Britain Together programme is due to be completed this month Continue Reading

By

• Angelica Mari

Public sector still losing user devices in high numbers

The Ministry of Justice has lost 354 smartphones, PCs, laptops and tablets in the past 12 months, according to a Freedom of Information request, and other government departments are in the same boat Continue Reading

By

• Alex Scroxton, Security Editor

Online fact-checkers warn of misinformation on unprecedented scale in 2019 election

The UK’s elections watchdog, the Electoral Commission, is calling for new powers to regulate online political advertising Continue Reading

By

• Alex Varley-Winter

How to buy hyper-converged infrastructure

Simplicity, high availability, scalability and reduced cost are among the benefits of hyper-converged infrastructure. We survey the benefits, pitfalls and the key suppliers Continue Reading

By

• Antony Adshead, Storage Editor

China bans foreign computing kit from government contracts

All government offices and public institutions must eliminate foreign hardware and software within three years, according to a leaked directive dubbed 3-5-2 Continue Reading

By

• Alex Scroxton, Security Editor

Dubai’s Kentech kicks off digital transformation drive

Energy and industrial support company will go live in Oracle’s cloud next month Continue Reading

By

• Alicia Buller

Conservative Party: Fostering an environment for IT and digital to flourish

Matt Warman, Conservative MP and minister for digital and broadband, outlines the Tory policies for technology and digital ahead of the General Election Continue Reading

By

• Matt Warman, Digital minister

FCO to boost cloud analysis setup

A new procurement process has been launched to bring in new features such as geospatial analysis Continue Reading

By

• Angelica Mari

Tories plan electronic visa waiver for EU citizens

Pledge introduces the idea of electronic travel authorisation as part of plans to protect the UK border after Brexit Continue Reading

By

• Angelica Mari

Dutch government must sort IT mess as priority

Dutch government lacks the knowledge and skills for its own IT strategy, according to scathing report Continue Reading

By

• Kim Loohuis

Serving tech from all angles at the Association of Tennis Professionals

The use of data and analytics technologies has transformed tennis for spectators, players and umpires, with the ATP and its partner Infosys leading the way Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Barclays opens large tech operation in India, hiring thousands

Barclays opens tech centre in Pune as part of its global delivery network Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch government must facilitate and coordinate a broad eID system

The Dutch government should push for an electronic ID system for its citizens that works across the public and private sectors, according to a report Continue Reading

By

• Kim Loohuis

Qualcomm claims world first for 5G mixed reality

5G-supported extended reality platform is claimed to offer more immersive, intelligent and connected experiences Continue Reading

By

• Joe O’Halloran, Computer Weekly

Everyone in UK tech must hold the new government to account on its digital promises

When Computer Weekly set out to compare and analyse the tech and digital policies in the major political parties’ manifestos for the 2019 General Election, the article extended comfortably to ... Continue Reading

By

• Bryan Glick, Editor in chief

Cyber security takes its place alongside UK’s armed services

Head of armed services says cyber security will take its place alongside the army, navy and air force as a key pillar of the UK’s defence strategy Continue Reading

By

• Alex Scroxton, Security Editor

Great Cannon DDoS operation fires on Hong Kong protesters

AT&T’s security unit has evidence that China is pressing its Great Cannon DDoS tool into service once again, specifically to target pro-democracy protests in Hong Kong Continue Reading

By

• Alex Scroxton, Security Editor

Two Russians indicted over Dridex and Zeus malware

The US Department of Justice has indicted two Russian citizens over their alleged role in the distribution of the virulent Bugat, or Dridex, and Zeus banking trojans Continue Reading

By

• Alex Scroxton, Security Editor

UK financial services regulators tell banks to own their IT disasters

Financial services regulators propose tighter rules for firms to reduce the adverse effects of operational problems, such as IT outages Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NetApp’s Keystone hybrid cloud storage ‘try-before-you-buy’ for on-prem

Keystone on-premise and cloud subscription model will cost more than buying hardware so will be best suited to customers that want to try NetApp on-site before committing to purchase Continue Reading

By

• Antony Adshead, Storage Editor

Cyber Girls First volunteers encourage girls to think high-tech

More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists Continue Reading

By

• Bill Goodwin, Computer Weekly

Black Hat Europe: Mental health websites are leaking user data

At Black Hat Europe in London, researchers reveal the extent to which confidential data is being leaked to third parties by online mental health websites Continue Reading

By

• Alex Scroxton, Security Editor

AWS CEO Andy Jassy blames 'significant political interference' for Amazon losing $10bn JEDI deal

AWS CEO Andy Jassy claims White House meddling led to it losing out to Microsoft on the US Department of Defense JEDI contract, despite its cloud platform being demonstrably superior Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Poor tech provision causes dissatisfaction in SMEs

Smaller businesses are struggling to provide a good enough employee experience when it comes to tech, according to a study Continue Reading

By

• Angelica Mari

General Election 2019: Which manifesto is best for the UK’s tech sector?

Computer Weekly breaks down each political party’s technology policies ahead of the upcoming General Election to see how they compare Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Liberal Democrats: We want to lead the world in ethical, inclusive technology

Layla Moran, Liberal Democrat MP and party spokesperson for digital, culture, media and sport, writes about the party's technology policies ahead of the upcoming General Election Continue Reading

By

• Layla Moran, Liberal Democrats

Survey finds most firms don’t respond to GDPR requests in time

Most organisations do not respond to requests for GDPR data in the one month allowed, while many return incorrect data. The education sector does best, but the public sector lags behind Continue Reading

By

• Antony Adshead, Storage Editor

UK government urged to ramp up digital skills

Programme for International Student Assessment results show UK is lagging behind Asian powerhouses, according to Open Knowledge Foundation Continue Reading

By

• Angelica Mari

Tenable buys Indegy to integrate IT and OT security

Acquisition of industrial security specialist Indegy will create a unified, risk-based platform spanning both IT and OT security for Tenable Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: The Computer Weekly Downtime Upload – Episode 39

In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna are joined by Bill Goodwin and Sebastian Klovig Skelton to discuss their stories about Facebook’s machinations against app developers and competitors Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor
• Bill Goodwin, Computer Weekly
• Brian McKenna, Enterprise Applications Editor

Insurtechs help traditional players differentiate

Traditional insurers are harnessing the agile development techniques of the tech startup community through partnerships with insurtechs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Klarna uses AWS cloud as it moves from startup to global fintech force

Swedish fintech cements its relationship with Amazon Web Services to speed up product development and support its global expansion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Private sector warned off delaying IR35 reform prep as Conservative Party promises review

The Conservative Party has followed in the footsteps of the Liberal Democrats, The Labour Party and the Scottish National Party by committing to a review of the IR35 reforms Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

UK boards lose digital confidence

Fewer organisations feel they have the expertise they require, according to a Harvey Nash survey Continue Reading

By

• Angelica Mari

Goldman Sachs reins in cloud-based retail challenger in UK

Bank does not want rapidly expanding Marcus to breach deposits threshold at which UK banks have to ring-fence their retail operations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

QD Stores deploys SAP Fiori as pathway to possible S/4 Hana adoption

East Anglia-based discount retailer uses design thinking to develop SAP Fiori Screen Personas to enhance ECC6 instance Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Labour SME minister back-tracks over claims party will scrap IR35 reforms if it comes to power

Shadow small business secretary Bill Esterson clarifies comments he made during an event this week that suggested Labour had made halting the roll-out of the IR35 reforms to the private sector policy Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

TfL locks down Oyster accounts to ward off credential stuffing

Mandatory password reset for all travellers who use Oyster and contactless payment systems follows minor breach incident earlier in 2019 Continue Reading

By

• Alex Scroxton, Security Editor

Hack Friday: This Christmas, fight back against cyber criminals

It’s nearly Christmas, and cyber attacks and fraud attempts in the retail sector are ramping up. Is it time to panic? And is there anything we can do beyond hammering home the message around basic cyber security hygiene? Continue Reading

By

• Alex Scroxton, Security Editor

TSB neglected to assess capabilities of main IT provider in its failed system migration

TSB failed to properly assess and manage the internal service provider that lead its botched IT migration Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Ross Fullerton, CIO, London Ambulance Service

Brought in after a major IT disaster in 2017, the CIO is now introducing technologies to speed up emergency response times and get key patient data back to doctors before arrival at A&E Continue Reading

By

• Mark Samuels

NatWest digital bank goes live

NatWest has announced the availability of its standalone digital challenger bank, known as Bó Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Keep on truckin’

Elon Musk has explained why the windows of Tesla’s tank-like Cybertruck smashed during a humiliating launch. Chief designer Franz von Holzhausen cut a gleeful figure as he prepared to throw a steel ... Continue Reading

By

• Ryan Priest

Telefónica reveals global restructuring plan

Global telco to undergo wholesale changes to prioritise markets where it says it can be relevant and grow sustainably in the long term Continue Reading

By

• Joe O’Halloran, Computer Weekly

Finnish tech firm aims to create scalable general-purpose quantum computer

University spin-off is attempting to take quantum computing capabilities to multiple business sectors Continue Reading

By

• Gerard O'Dwyer

Staff in smaller businesses bogged down by poor communications

Inadequate communications between senior management and staff in small to medium-sized enterprises is leading to poor decision-making Continue Reading

By

• Cliff Saran, Managing Editor

Finland’s OP Financial Group accelerates open banking push

Finnish banking group is working with a Danish fintech to add open banking functionality to its offerings Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Podcast: The Computer Weekly Downtime Upload – Episode 38

In this week’s episode of the Computer Weekly Downtime Upload podcast, the team discusses the Liberal Democrats’ manifesto and touches on those of the two main parties. Also under discussion are Dreamforce, Google Next and Monster Confidence for Stemettes Continue Reading

By

• Brian McKenna, Enterprise Applications Editor
• Clare McDonald, Business Editor
• Caroline Donnelly, Senior Editor, UK

Tandem and TrueLayer partnership shows how fintech can support fintech

TrueLayer and Tandem partnership demostrates the power of collaborative ecosystems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The super-resilient IT function

IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading

By

• Ade McCormack, Auridian Consulting

Peer calls for clear-out of Post Office board after Court of Appeal confirms major court defeat

Conservative peer championing subpostmasters’ long-running battle with Post Office suggests management clear-out after Court of Appeal rejects appeal bid Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Revamped HMRC IR35 status checker tool still lacks key functionality, contractor groups claim

HMRC releases an updated version of its IR35 tax status checker tool, CEST, to accommodate the onset of the tax avoidance reforms being rolled out to the private sector, but contracting stakeholders claim it still lacks basic functionality Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Facebook undermined rivals in bid to dominate global messaging

Facebook used buyouts and bullying tactics towards competitors to grow its business empire, documents leaked to Computer Weekly reveal Continue Reading

By

• Bill Goodwin, Computer Weekly
• Crina Boros

General Election 2019: Digital must be at the core of the next government’s strategy

TechUK lays out the technology priorities it wants to see from the next UK government to boost the digital economy Continue Reading

By

• Julian David, TechUK

Why thousands of IT contractors face ‘life-changing’ tax bills

In this week’s Computer Weekly, we investigate HMRC’s loan charge policy, a retrospective tax grab that has left thousands of IT contractors facing financial ruin. We compare the cloud storage offerings from AWS, Microsoft and Google. And we find out how retailers are turning to tech to deal with a new generation of shoppers. Read the issue now. Continue Reading

General Election 2019: The Conservatives’ technology policies and digital plans

With the UK gearing up for its third general election in four years, Computer Weekly outlines the Conservative and Unionist Party’s main technology policies and digital plans, as laid out in its manifesto Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor