News

Big data analytics

• August 15, 2025 15 Aug'25

  Zendesk CTO on the new era of customer experience

  Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

• August 13, 2025 13 Aug'25

  SAP touts Business Suite as key to enterprise AI

  The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne

• August 13, 2025 13 Aug'25

  ODI tells EU to balance AI safeguards with innovation promotion

  The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation

• August 12, 2025 12 Aug'25

  Workday research: 75% of employees will work with artificial intelligence, but not for it

  Workday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key

• August 12, 2025 12 Aug'25

  Salesforce research: CFOs zealous for agentic AI

  A Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies

• August 12, 2025 12 Aug'25

  Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India

  Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs

• August 11, 2025 11 Aug'25

  Watching the watchers: Is the Technical Advisory Panel a match for MI5, MI6 and GCHQ?

  Dame Muffy Calder is chair of the Technical Advisory Panel (TAP), a small group of experts that advises the Investigatory Powers Commissioner on surveillance technology. Do they have what it takes to oversee the intelligence community?

• August 08, 2025 08 Aug'25

  Cloudera touts hybrid data platform to power enterprise AI boom

  At its Evolve APAC 2025 conference in Singapore, Cloudera promises to end the compromise between on-premise data control and public cloud convenience with its hybrid data platform

• August 07, 2025 07 Aug'25

  Interview: Kirsty Roth, chief operations and technology officer, Thomson Reuters

  As a technologist who also runs corporate operations, Thomson Reuters’ CTO believes her tech background gives her a unique edge as the business information group looks to transform its products with AI

• August 06, 2025 06 Aug'25

  Government looks at tech to tackle peak electricity demand

  Forecasting, AI, smart meters and electrical vehicle batteries are part of an ambitious project to reduce the use of fossil fuels on the UK's energy grid

• August 06, 2025 06 Aug'25

  Maybank inks RM1bn deal with Microsoft

  The five-year deal will see Malaysia’s largest bank accelerate its digital transformation efforts, building on its current strategy to embed AI across the organisation and enhance its technological capabilities

• August 04, 2025 04 Aug'25

  Agentic AI a target-rich zone for cyber attackers in 2025

  At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers

• August 04, 2025 04 Aug'25

  Integrated platforms offer lifeline to Singapore’s F&B sector

  A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures

• July 31, 2025 31 Jul'25

  ServiceNow targets ‘data hell’, eyes BI play

  The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market

• July 29, 2025 29 Jul'25

  European Commission ignores calls to reassess Israel data adequacy

  The European Commission is ignoring calls to reassess Israel’s data adequacy status in spite of concerns raised about its data protection framework and use of personal data in ‘repressive practices’

• July 25, 2025 25 Jul'25

  Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises

  Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology

• July 24, 2025 24 Jul'25

  SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP

  Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24%

• July 22, 2025 22 Jul'25

  Hitachi Vantara claims Hitachi iQ the most complete AI stack

  Hitachi Vantara says its approach to storage and AI offers the most comprehensive solutions, based on its industrial heritage and RAG-like functionality it claims others don’t have

• July 18, 2025 18 Jul'25

  DWP accused of shielding AI deployments from public scrutiny

  Amnesty International and Big Brother Watch say Department for Work and Pensions’ ‘unchecked’ and opaque use of AI in the UK benefits system treats claimants as suspicious and is shielded from public scrutiny

• July 17, 2025 17 Jul'25

  Estimated 96% of EMEA financial services sector not ready for DORA

  Research from data backup provider Veeam indicates that vast majority of European financial services firms do not feel ready to meet the resiliency requirements of the EU’s DORA act

• July 17, 2025 17 Jul'25

  Terrorist potential of generative AI ‘purely theoretical’

  UK terror legislation advisor takes stock of the potential for generative artificial intelligence systems to be adopted by terrorists, particularly for propaganda and attack planning purposes, but acknowledges the impact may be limited

• July 16, 2025 16 Jul'25

  Securonix tackles security data deluge with AI-driven platform

  As security data volumes grow and security budgets tighten, Securonix is betting on its AI-driven platform to help businesses manage threats cost-effectively, says its CEO

• July 15, 2025 15 Jul'25

  Ada Lovelace: using market forces to professionalise AI assurance

  The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation

• July 14, 2025 14 Jul'25

  Technology fuels successful FCA fight against unauthorised financial services

  The UK finance regulator is using data and technology to identify websites and apps that could cause financial harm

• July 11, 2025 11 Jul'25

  UK to create ‘governance framework’ for police facial recognition

  Home secretary Yvette Cooper has confirmed UK will regulate police facial recognition, citing police reticence to deploy systems without proper governance, but declined to say if any new framework will be statutory

• July 11, 2025 11 Jul'25

  UK online safety regime ineffective on misinformation, MPs say

  A report from the Commons Science, Innovation and Technology Committee outlines how the Online Safety Act fails to deal with the algorithmic amplification of ‘legal but harmful’ misinformation

• July 09, 2025 09 Jul'25

  NAO says government should employ data analytics to tackle fraud

  The National Audit Office recommends public bodies share and manage data in a way that prevents fraud and saves taxpayers’ money

• July 08, 2025 08 Jul'25

  Interview: Vivek Bharadwaj, CIO, Happy Socks

  The clothing manufacturer’s IT chief has a foot in every aspect of the tech stack – and is placing data and AI at the centre of future digital strategy

• July 07, 2025 07 Jul'25

  Tech firms complicit in ‘economy of genocide’, says UN rapporteur

  A UN special rapporteur has called for technology firms operating in Israel and the Occupied Palestinian Territories to immediately halt their activities, in wider report about the role corporate entities have played in the Israeli state’s ongoing ‘...

• July 07, 2025 07 Jul'25

  Interview: Data processing for particle physics at Cern

  We speak to Cern principal scientist Archana Sharma about pattern recognition, machine learning and quantum technology

• July 03, 2025 03 Jul'25

  How GoTo’s high-stakes cloud shift is powering its AI future

  The Indonesian tech giant has migrated half its infrastructure to Alibaba Cloud, paving the way for AI initiatives to solve real-world business problems and support local languages

• July 02, 2025 02 Jul'25

  DDN targets enterprise-shaped hole in its AI storage offer

  Specialist in AI and HPC storage DDN has oriented towards higher performance array products more suited to the enterprise as it aims at $1bn in turnover for 2025

• June 30, 2025 30 Jun'25

  Gartner: Build trust in data before betting the business on AI

  At its Data & Analytics Summit in Sydney, Gartner analysts advised businesses to prioritise data trust over artificial intelligence hype and outlined the coming era of autonomous business processes guided by AI agents

• June 27, 2025 27 Jun'25

  Ciaran Martin: AI might disturb attacker-defender security balance

  The founder of the National Cyber Security Centre spoke with Computer Weekly at Infosecurity Europe 2025 about how artificial intelligence might disturb the attacker-defender security equilibrium

• June 27, 2025 27 Jun'25

  MPs propose ban on predictive policing

  MPs are attempting to amend the UK government’s forthcoming Crime and Policing Bill so that it prohibits the use of controversial predictive policing systems

• June 20, 2025 20 Jun'25

  Election workers’ data stolen in cyber breach of Oxford City Council

  Oxford City Council election workers had personal information stolen by cyber attackers in an attack over the weekend of 7-8 June. The council has stated that most disrupted systems are back online

• June 20, 2025 20 Jun'25

  UK data reforms become law

  UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy

• June 18, 2025 18 Jun'25

  Workday UK head Dan Pell: Managing AI agents requires system of record

  Speaking with Computer Weekly at Workday’s Elevate 2025 event in London, its UK and Ireland general manager discussed what it will mean to manage digital labour

• June 15, 2025 15 Jun'25

  Qualtrics targets ‘action gap’ with AI copilot

  The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours

• June 13, 2025 13 Jun'25

  CIOs baffled by ‘buzzwords, hype and confusion’ around AI

  Alan Trefler, CEO of Pegasystems, is scathing about big tech companies that are pushing the use of AI agents and large language models for business-critical applications

• June 12, 2025 12 Jun'25

  Agentforce London: 78% of UK companies use agentic AI, says Salesforce

  Salesforce released Digital Labour Trends survey data to coincide with its Agentforce London 2025 event that found 78% of UK organisations are using agentic AI

• June 06, 2025 06 Jun'25

  UK ICO publishes AI and biometrics strategy

  The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition

• June 05, 2025 05 Jun'25

  FairPrice taps Google Cloud for AI-powered store

  The supermarket chain will leverage generative AI and cloud technologies to enhance customer experience and streamline in-store operations, starting with its upcoming Punggol Digital District outlet

• June 05, 2025 05 Jun'25

  UK’s error-prone eVisa system is ‘anxiety-inducing’

  People experiencing technical errors with the Home Office’s electronic visa system explain the psychological toll of not being able to reliably prove their immigration status in the face of a hostile and unresponsive bureaucracy

• June 04, 2025 04 Jun'25

  Investigatory powers: Guidelines for police and spies could also help businesses with AI

  Computer Weekly talks to Muffy Calder, technology advisor to the UK’s investigatory powers commissioner, about privacy, intrusion and artificial intelligence

• June 04, 2025 04 Jun'25

  European Commission should rescind UK data adequacy

  Civil society organisations have urged the European Commissioner to not renew the UK’s data adequacy, given the country’s growing divergence from European data protection standards

• June 04, 2025 04 Jun'25

  Interview: Manish Jethwa, chief technology officer, Ordnance Survey

  The UK mapping service has moved on a long way from paper maps as it now looks to use artificial intelligence to understand, interpret and derive insights from geographical data

• June 04, 2025 04 Jun'25

  Infosecurity 2025: SMEs feel on their own in the face of cyber attacks

  Project findings to be presented at Infosecurity Europe 2025 highlight vulnerability of SMEs to cyber attack

• June 02, 2025 02 Jun'25

  Infosecurity 2025: NCA cyber intelligence head spells out trends

  Will Lyne, head of cyber intelligence at the National Crime Agency, sketches out cyber criminal trends as ransomware and other attack varieties become democratised beyond Russophone, skilled software developers

• May 29, 2025 29 May'25

  Sapphire 2025: BASF evolves business with move to SAP S/4Hana

  Germany-based global chemical giant BASF has elected to move its SAP IT estate to S/4Hana private cloud to evolve its business in uncertain times