Jenny Pullini, group financial controller at Career Moves, said, "Oncore IT has restored our faith in IT outsourcing by positively impacting on our bottom line. Oncore IT works reliably to our service level agreement and minimises our downtime, so that we can concentrate on our core business activities."
The relationship between the specialist media recruitment agency and Oncore IT started a year ago, when its newly appointed IT manager Steve Mason was tasked with replacing its IT support company.
Career Moves Group was experiencing two hours a week of downtime due to issues such as rebooting, slow server speeds and file corruptions associated with its legacy IT system, leading to a lack of confidence in IT by the agency's management.
Mason said, "From the continuous monitoring of our network, to the daily online backup and recovery, to the latest anti-spam and anti-virus supplier change, every IT implementation recommended by oncore IT is aimed at minimising the disruption of our IT systems.
"The time saving difference between the old and the new anti-spam service is that all the e-mails we should be receiving are now coming through, and we only get a few e-mails in our quarantine to check, taking one more IT headache away from the business."
Business continuity at Career Moves has also been ensured with the replacement of its legacy tape-based backup system with an online data backup and recovery service provided by oncore IT.
Career Moves clients include the BBC, ITV, Channel 4 and various Sky channels.