The Midlands Co-operative Society has improved the speed and accuracy of processing orders, delivery notes and invoices by implementing a managed electronic data interchange (EDI) service.
"We wanted to achieve operational efficiencies, speed up communications and reduce errors so that we can focus on providing a superior service to our stores," said Barry Hodge, project manager at the Midlands Co-op operative Society.
Midlands Co-operative Society chose electronic trading service from Freeway Commerce using their Spectrum Enterprise EDI software because of its flexibility, secure document archiving capability, and ease of integration with existing IT systems.
Choosing a system that is hosted and managed off-site means the Co-op does not have to devote time and resources with managing the e-commerce platform that automates the whole process from purchasing to payment.
The three-year deal includes a managed implementation and roll-out to all of the Co-op's suppliers, including smaller and occasional suppliers who can access the trading system online using Web Forms.