Effective collaboration and communication: what it takes

Collaboration tools have been seen as applicable in the main, or even exclusively, to large enterprises. This is a profound misconception.

For today’s businesses,regardless of size, the power of collaboration tools can be harnessed to make businesses more adaptable, flexible and ultimately more competitive in the face of unrelenting market and economic pressures.

Over the last few years the practices of web conferencing and collaboration have become somewhat mainstream yet a train of thought has developed in which collaboration tools have been seen as applicable in the main, or even exclusively, to large enterprises. This is a profound misconception.

Collaboration tools are as appropriate for small to medium sized enterprises (SMEs) as they are for the larger firms. In fact it could be argued that collaboration tools are more suited to SMEs as they give them the ability to adopt more streamlined processes, increase the breadth of the organisation and  increases effectiveness without draining too much valuable in-house resources.

In many SMEs, collaboration software has become the preferred vehicle for conducting meetings, as the technology allows essential staff to meet at any point they happen to be located—such as near to customer premises—and remove costly travel.

Go to this executive overview to investigate what collaboration tools comprise, their typical running costs and the benefits that they can deliver. Specifically it will aim to shatter the myth that collaboration tools are expensive for SMEs and the preserve of larger enterprises. It will look at the infrastructure issues that SMEs will face and the way in which SMEs can overcome these and use collaboration tool to improve their business performance.

In short, this executive overview will form a guide as to why SMEs should consider collaboration tools not simply as ‘technology’, but instead as the means of achieving the competitiveness that is vital to their future profitability.

Read more on IT for small and medium-sized enterprises (SME)

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