Business class-only airline Silverjet is deploying a web performance management system to ensure its online operation meets the mark.
An early warning system that alerts Silverjet via SMS and email to any performance problems ensures issues can be addressed before they reach the customer.
Carlos Diaz, IT service support manager at Silverjet said, “We place huge emphasis on eliminating the hassles and frustrations associated with airline travel. The use of Gomez’s latest technology will ensure that this experience is consistent from the moment customers visit our website to the moment they arrive at their destination.”
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