Sutton Council signs five-year £6.5m IT outsourcing contract

The London Borough of Sutton has signed a five-year £6.5m outsourcing deal with supplier Steria.

The London Borough of Sutton has signed a five-year £6.5m outsourcing deal with supplier Steria.

The local authority expects to cut its IT costs by £1m over the life of the contract that starts on 1 October this year.

Steria will introduce thin client and virtual server technology to reduce Sutton’s IT costs. The supplier will manage Sutton’s datacentre and run all its IT systems.

The council will use Steria’s remote back-up datacentre if its own hardware fails.

Sutton’s lead councillor for IT, Colin Hall, said, “The potential the Steria contract brings to what we can offer our customers and the flexibility it will give our staff is very exciting. Furthermore, it gives the council improved business continuity to minimise the effects of any equipment failure.”

The thin client and virtual server hardware will be completely installed by Steria before October.

The new technology will enable some 2,500 council employees to use remote working. The council expects that remote working will improve the speed of its responses to queries from customers.
Related article: Sutton pioneers mobile needs assessments for social care
Related article: Sutton’s role in setting up the pan-London school admissions system

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