This expansion, announced at its Software Universe customer event, includes major software updates, further integration across its software product line and new services in its quality management and service management offerings.
According to the report carried out by the Economist Intelligence Unit, carried out on behalf of HP, quicker delivery of IT-based products and services makes more money for the company.
The survey of 1,125 IT professionals in the Americas, Europe, the Middle East and Asia-Pacific found where firms reported profits rose 25% or more in the past three years, speed of (IT) service delivery was also up. Where 75% or more of IT initiatives over the same period had “a positive business outcome”, service delivery had speeded up more than average.
Conversely, late delivery hits profits hard, the EUI found. Delays led to postponed or cancelled product launches, loss of expected revenues and delays to planned cost savings.
“In nearly half of companies surveyed, 25% or more of IT projects are delivered late; and in 57% surveyed, no more than one in two IT initiatives produces positive business outcomes,” the EUI said.
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