In the keynote address at the opening of the Communications Management Association's annual conference in London, CMA chairman Carolyn Kimber warned that the industry must embrace the new demands of fixed mobile convergence.
She urged telecommunication companies to make international roaming and data tariffs affordable in order to support the needs of business users.
"Given that we work and travel internationally, it is important we don't incur huge tariffs. Businesses want affordable mobile roaming," she said.
Without cheaper roaming, Kimber said businesses would be unable to afford the benefits of fixed mobile convergence.
Another challenge for the industry was bandwidth, according to Kimber. She said there was concern the industry would be unable to introduce greater bandwidth fast enough to meet user demands. And she argued that next generation DSL 2+ broadband, which is expected in the UK within five years, was not good enough.
"By the time we wake up to fibre we will be 15 years behind other countries," she warned.
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