Salesforce.com has expanded its CRM data back-up facilities to encourage a larger number of big firms to adopt its on-demand services.
Salesforce.com is spending $50m (£29.5m) to establish large data centres on both the east and west coast of the US, to build on the data back-up capacity it already has at its existing Silicon Valley data centre.
A fourth data centre will be built on the west coast to support the company’s product development.
The additional customer data centres are designed to re-assure large companies that, should the worst happen, their CRM data will be safely replicated and backed-up at several Salesforce.com locations.
The company has also launched a new web services initiative called “Smashforce”.
The Ajax solution is designed to give users of Salesforce’s multiforce platform the ability to more quickly create multiple web services that share data and a single user interface.