TeleWare has announced it is offering IP telephony services and integrated applications providing business communications on demand.
Laurie Hopkins, operations director for TeleWare hosted services, said, "Businesses require much more than the domestic/residential customer and nobody has been able to provide a solution capable of meeting business needs for hosted solutions on a single platform until now. Hosted services need to provide all the functionality and integration capabilities of existing enterprise solutions in order to succeed."
IP hosted services offer compelling business benefits for businesses of all sizes.
Steve Blood, research vice-president for enterprise communications at Gartner, said, “A key benefit of using hosted IP telephony services is reduced capital expenditure. A company can centralise its telephony services – avoiding the need for site-specific systems – and get an external provider to look after them.
“By deploying converged applications, enterprise customers can increase business communications efficiency. The ability to deliver these applications as hosted services extends these already proven benefits to remote offices and to the SME, enabling them to run costs effectively over a single, fully converged voice and data platform with minimal risk or cost to the business."
TeleWare is a provider of intelligent business communication solutions to large and medium enterprise and service providers.