UK airports authority BAA has awarded BT a £46.6m deal to deliver managed voice and data services at Gatwick, Heathrow and Stansted.
Under the terms of the five-year agreement, announced today, BT will upgrade the existing data network at BAA to an IP infrastructure, as well as providing voice services and consultancy to support BAA’ s flexible working strategy.
The agreed commercial framework between BT and BAA will also allow the authority to provide IT services to tenants at each airport as part of a joint marketing and sales initiative.
Retail concessionaires, airlines, freight companies and other businesses based at the airports will be able to benefit from BT’s IT services.
The deal follows on from BT 's agreement with BAA in February to install and manage up to 180 internet kiosks and 350 payphones at Heathrow, Gatwick and Stansted. BT has also deployed Wi-Fi hotspots in BAA airport terminals.
Colin Hargrave, BAA retail director, UK Airports, said, “Through working with BT we have identified a new market opportunity to explore while, at the same time, deploying new technologies internally that will transform the way in which we work.”
In summary, BA will:
Upgrade the existing data network to a fully managed IP infrastructure, based on a Multi-Protocol Label Switching (MPLS) wide-area network
Develop BAA's mobile working strategy, including the provision of up to 1,000 BlackBerry devices
Provide a managed broadband service to facilitate flexible working
Supply a managed mobile voice services supporting more than 2,000 users in addition to the continuing provision of traditional fixed-line voice services
- Implement a helpdesk for BAA's employees and tenants encompassing queries, requests for new telecommunications services, troubleshooting and fault management