Global back-up service targets SMEs

Toronto-based Global Data Vaulting has unveiled a managed data backup service targeting businesses of all sizes.

Toronto-based Global Data Vaulting has unveiled a managed data backup service targeting businesses of all sizes.

The Secure Managed Backup Service allows customers to schedule data back-ups that can range in size from 1GByte to more than 200GBytes, said vice-president Robert Wells.

Although Global Data Vaulting is launching its service this week, the company already has test customers who have been running it for several months. The majority of the firm’s existing customers are Canadian, although one customer is based in the UK and another potential customer has global operations.

"The issue with back-ups now is you have businesses that require machines to be backed up that either aren’t being backed up, or they just don’t have the resources to ensure they get backed up properly," he added.

Secure Managed Backup Service relies on software, installed by Global Data Vaulting at the customer site, to back up critical data from the customer site to Global Data Vaulting’s facilities, located at a third-party data centre. All back-ups take place over a virtual private network connection managed by Global Data Vaulting.

The service supports Oracle, SQL and Exchange databases, and also supports Windows, Novell, Aix, O/S 400, Linux, Unix, Solaris and Macintosh software. Customers can set up regularly scheduled back-ups with Global Data Vaulting.

"What differentiates us from them is that being a managed service we’re involved on a day-to-day basis," he said. "We monitor back-ups and can respond proactively, whereas some services put the onus on the user," said Wells.

While a firm like Global Data Vaulting might appeal to some large enterprises, it might have more success with small and medium businesses, said IDC analyst Rob Colraine, adding that larger outfits tend to prefer larger, established providers such as IBM.

In addition to managed data back-up, Global Data Vaulting offers a range of business continuity and security assessment services, including a Business Continuity Survey and Network Vulnerability Assessment.

Michael Martin writes for

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