NTT DoCoMo admits to overcharging digital photo service subscribers

Japanese telecoms company NTT DoCoMo has admitted that a server error resulted in subscribers of its I-Shot digital photo service...

Japanese telecoms company NTT DoCoMo has admitted that a server error resulted in subscribers of its I-Shot digital photo service being overcharged by ¥40m (£220,000).

The I-Shot servers receive photo transmissions from mobile phones with cameras and send them out as e-mail attachments Over a period between 1 June and 17 July, connections failed but customers were still being billed.

DoCoMo has now fixed the problem by adjusting the connection timing of the I-Shot servers. It has refunded the customers who were overcharged.

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